Coordinator (Servicing and Deployment)

3 days ago

Norwich, United Kingdom Gasway Full time

Are you passionate about delivering outstanding customer service and optimising resource deployment? We have an exciting opportunity for a Servicing and Deployment Coordinator to join our team at Gasway.

As a Servicing and Deployment Coordinator, you will be the first point of contact for engineers and clients, working closely with our Customer Service Team to ensure exceptional service delivery. Your role will involve effectively managing the deployment of engineer resources across a specified geographical area, ensuring that work is scheduled and planned to meet customer needs and targeted KPIs.

Key responsibilities include maintaining legislative documentation, handling basic financial tasks such as raising purchase orders, and keeping customers and clients informed about ongoing repairs and processes. You will also be responsible for escalating any resource issues, working to priorities and deadlines set by your line manager, and collaborating with colleagues to achieve successful outcomes.

We are looking for someone with proven administrative experience, excellent customer service skills, and the ability to manage multiple work streams. You should be organised, self-motivated, and a team player with a methodical and flexible approach. Competent IT skills and experience with Microsoft Packages are essential, as is the ability to remain calm under pressure.

For full role details, please see the Job Description in the company link below.

Pay: £26,732.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: TT

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