Service and Deployment Coordinator

5 days ago

Norwich, United Kingdom Gasway Services Ltd Full time

This role is extremely varied and attracts greater responsibility than your usual administrative role. You will work closely within a team and operate as the first point of call for engineers, clients, and colleagues to effectively optimise the deployment of engineer resource across a specified geographical area and client contract requirements.

**Salary**:22,672.00 (Pro Rata - 16 hours)

You will ensure work is planned and scheduled effectively to ensure our customers needs are met and ensure that customers and clients are kept fully informed to ensure we are delivering outstanding customer service.
- Proven administrative experience with the ability to work within processes and procedures whilst managing multiple work streams.
- Experience of dealing with customer service by phone and the ability to liaise effectively with a range of audiences.
- Demonstrate competent IT skills and experience with using Microsoft Packages and systems.
- Evidence of effective planning and organisational skills to manage conflicting priorities to meet objectives and deadlines with minimum supervision.
- Demonstrate methodical and flexible approach, with high accuracy and attention to detail.
- Proven ability to gather and review information, identify appropriate planning and deployment solutions and recommend associated actions.

Knowledge or experience of the demands in a heating/gas industry or technical environment would be desirable and educated to GCSE level or equivalent also.

Company Benefits
- Continued Professional Development: We will continue to support you in developing your skills to support you in your role.
- Holiday: We offer 22 days holiday plus Bank Holidays which will increase with your length of service
- Company Sick Pay & Life Insurance
- Flexible Rewards: We offer discounted services and discounted retail offering through our rewards platform
- Wellbeing Support: We offer an employee assistance programme, wellbeing events and much more to support you and your family

**Job Types**: Part-time, Fixed term contract
Contract length: 6 months
Part-time hours: 16 per week

**Salary**: £22,672.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: One location

Reference ID: GW22-52

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