Data & Information Officer

**About Us**
If you are thinking why join West Sussex County Council (WSCC) there is a supportive culture that is second to none. Employees are genuinely valued, respected and there is an emphasis on work life balance. Hybrid working helps us deliver a great service and our employees enjoy the flexibility this gives to fit around their home lives. But don’t just take our word for it hear from some of the team members:
**“Our team is really caring and familiar. Everyone has been incredibly helpful and from the first minute made me feel welcome and supported, the way I have not felt in a job before. The best part of my job is definitely the support I have found all along and the trust that was given to me from the beginning. I love that, even being a computer based role, we are very well connected and have periodic catch ups to make sure we are all feeling fine and up to our task. The West Sussex County Council policies are design to provide great life-work balance. Also with flexitime and working from home opportunities, my quality of life has considerably improved” Carmen**

Join us as a Data & Information Officer within our friendly and supportive Adults’ Services Systems and Information Team (ASSIT). We are seeking a highly motivated and hard-working individual to join our team of professionals helping to drive continual business improvement. As a team we sustain and maintain all systems by advising, supporting and challenging to ensure good business practice. We continually look to optimise Adults’ Services business making a positive difference through consultation and engagement with our range of diverse stakeholders.

The Systems Team plays a pivotal part and acts in an advisory and support capacity across the organisation to develop and improve the quality and efficiency of the service. The Information Team manages the provision of a wide range of high-quality information and advice, whilst meeting the County Council’s statutory duties as outlined in the Care Act 2014 and other legislation, for example, the Data Protection Act 2018, the Accessible Information Standard and the Freedom of Information Act 2000.
**About The Job** Salary**: £30,296 to £33,024 per annum
**Working Pattern**: Full-time (37 hours per week)
**Contract Length**:Permanent
**Location**: County Hall, Chichester with Flexible and Hybrid Working*
**Closing Date**:14th April
**Interview Dates**:Week beginning 22nd April
- For this role, hybrid working currently means the team work together in the office at County Hall Chichester 1 day a week, in person monthly team meetings, and remote working for the rest of the week. Teamwork is very important to us and getting together as a team regularly enables us to update on work related projects, share new ideas and to support each other as required.

To succeed in this role it’s really important that you are able to collate and analyse data. The customer data you will be working with is on the Mosaic system so any experience on using Mosaic would be highly beneficial. A big responsibility in the role is the day to day maintenance of data management system, data quality and retention and deletion of data in line with GDPR regulations.

Lizzie, one of our current Data and Information officers wanted to share her thoughts on the job “**This role is perfect for someone who is passionate about data - getting involved in multiple projects and supporting colleagues with cleansing, analysing and presenting data to others. You will also have numerous opportunities for professional development and work within a brilliant, supportive team”.**

The successful applicant will be required to understand how adult social care processes work, where data is collected and what it is used for. You will assist in the design of appropriate data monitoring tools and reports to identify where data quality errors are occurring and drive data quality and process improvements.

Performing this role’s duties, you must have an excellent knowledge of the workflow and systems used by WSCC Adults’ Services; you must be comfortable working for extended periods of time with considerable amounts of data and complex formulas, to analyse, evaluate and cross check data anomalies. Good initiative and prioritising skills are vital in completing this role to a high standard, as you will be responsible for specific areas of data collection and you must be able to consider and recommend solutions ensuring deadlines and data quality standards are met.

Another rewarding aspect of the role is writing guidance, and training and mentoring others taking into account that other people work and learn differently.

If this sounds like an interesting opportunity for you, why not join us and let’s make a difference to our communities together
- Excellent analytical skills with the ability to research and analyse data from a variety of sources and produce qualitative information with mínimal guidance.
- Highly computer