Administrator - Systems and Information Team

**About Us**
West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day.

The Adults’ Services Systems and Information Team (ASSIT) drives continual business improvement. As a team we sustain and maintain all systems by advising, supporting and challenging to ensure good business practice. We continually look to optimise Adults’ Services business through consultation and engagement with our diverse stakeholders in line with our Adults’ Services Vision and Strategy, national guidance and the Equalities Act 2010.

For more information about West Sussex County Council, please visit our **WSCC About Us** page

**About The Job** Salary**: £20,444 - £20,852 per annum
**Working Pattern**: Full-time (37 hours per week) Monday to Friday
**Contract Length**:Permanent
**Location**: County Hall, Chichester with hybrid working

West Sussex County Council needs you We’re looking for a Administrator to join our Systems and Information Team based in Adults’ Services.

**As a Administrator, you will**:

- Support with several administrative functions, ranging from note taking and distribution of leaflets to teams and offices, through to data maintenance and inputting and amending information on IT systems.
- Process large volumes of data which includes customer sensitive and financial information.
- Work from spreadsheets and other systems to update information held in the customer records management system (Mosaic).
- Be part of a supportive team with strong leadership.
- Process information accurately, perform financial calculations and use your initiative to resolve data issues.

If this sounds like an interesting opportunity for you, why not join us and let’s make a difference to our communities together.

**Experience and Skills** Key Skills**:

- The ability to embrace change and adapt to changing situations and new ways of working positively and effectively. Including the ability to learn new systems and processes.
- Good numeracy skills in order to work with figures and make sound and accurate financial calculations, working methodically.
- Good analytical and problem-solving skills to analyse specialist information and draw practical conclusions and appropriate actions with an understanding of relevant policies and procedures.
- Good verbal communication skills for communicating with managers and team members. Including the ability to provide clear and concise specialist advice and guidance to a range of staff and to communicate varied technical information appropriately and accurately and in ways to best promote understanding.

**Qualifications and/or experience**:

- 4 GCSEs with A-C (grades 9-4) passes, including Maths and English, or equivalent qualification or experience demonstrating that level of numeracy and literacy.
- Relevant technical knowledge of procedures and practices associated with operating an administrative service.
- Sound and accurate overall IT knowledge including Microsoft Office.
- Some knowledge and awareness of the processes and systems associated with working within the service specialism. Desirable

**Rewards and Benefits**
As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

In addition to working within a great team and a competitive salary you will have access to:

- 24 days annual leave + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme
- A range of flexible working options
- Training and development opportunities, including coaching and mentoring
- Health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans
- Discounted membership at selected local sports and fitness centres
- A range of discounts giving our staff access to hundreds of offers with the opportunity to save over £1,000 (Including: Argos, Samsung, ASOS, B&Q and many more)
- Car benefit scheme
- A range of commuting and business travel discounts and initiatives

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our **Rewards and Benefits** page.

**Further Information**
The reference number for this role is** CAFHE04001**.

**How to apply**:
Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you

RSi

Job Reference: CAFHE04001