Service Administrator
5 days ago
Part Time Service Administator required for friendly Coulsdon based central heating company. This is your chance to join a friendly team at one of London and the South's leading central heating companies.
**As Service Adminstrator your key responsibilities will include**
- Arranging customers appointments and engineers workloads
- Speaking with customers and resolving any issues / enquiries
- Dealing with our contract clients such as estate agents and insurance companies
- Database entry
- Invoicing
- Administrative & general office duties.
**Skills Required**:
- Microsoft Windows
- Microsoft Office (Excel / Outlook / Word)
- Good telephone manner essential
- Able to work calmly under pressure
- Experience in customer service environment
- Excellent communication skills
- Keen to learn and work within a team
- Previous experience in the domestic heating industry an advantage but not crucial, as training given.
**In return for your skills and experience, you will receive**
- 20 days paid holiday, increasing to 25 days with length of service, plus 8 bank holidays
- Paid overtime
**Job Type**: Part-time
Pay: £13.80 per hour
Expected hours: No less than 20 per week
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 3 years (required)
- Administrative experience: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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