Service Advisor

5 days ago


Coulsdon, United Kingdom Huntress Full time

Huntress are currently working with a prestigious car dealership with a well-established network of sites throughout the South of the UK to find three Service Advisors to join their team in Coulsdon. This opportunity is a chance for someone who has a highstandard of customer service gained within a dealership environment who is looking to progress their career with a new brand.

You will strive to provide customers with a warm, inviting and streamlined experience and build strong and trusting relationships whilst delivering outstanding levels of efficiency and communication. You will be a pivotal point of contact between the variousdepartments on site and will retain a cool head at all times in order to provide the best possible experience to all.

KEY RESPONSIBILITIES
- To handle customer enquiries and queries promptly and efficiently to create and maintain customer loyalty and retention
- To confidently establish an understanding agreement with the customer of the work to be carried out
- To accurately maintain the service department loading system in line with the business capacity
- To manage the handover and administration and explain the work carried out ensuring the customers full understanding and authorisation
- To contribute to the achievement of productivity and customer satisfaction targets by meeting and exceeding individual KPI targets

The working hours for this role are 8am - 6pm Monday to Friday with an hour for lunch and 8 am - 1pm on a Saturday. (This is allocated on a rota basis; approximately 1 in every 3 weekends)

If this role sounds as if it will utilise and build on your existing experience, I look forward to receiving your CV

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.


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