Service Advisor

1 week ago


Coulsdon, United Kingdom Renault UK Full time

**Service Advisor**
**Croydon, CR5**
**£33,707 pa + bonus, OTE £38,640 pa**
**Mon Fri 8am to 6pm**
**1-in-3 Saturdays 8:30am to 12:30pm**

**Renault Croydon seeks an experienced Automotive Service Advisor to join our aftersales team here at Renault Retail Group. The role will be based at our Dealership on The Brighton Road, Coulsdon (CR5). Previous dealership Service Advisor experience is essential for this role.**

The Service Advisor role involves guiding customers through the process of servicing their vehicle, starting with initial booking of their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, timescale, arranging courtesy cars, liaising with Technicians, keeping customers informed of their vehicle’s progress throughout the day and gaining authority for extra work and invoicing.

Occasional movement of customer and courtesy cars will be involved in this role, so applicants must hold a full UK driving licence to be eligible for this role.

The hours for this role are 8am to 6pm Monday to Friday with one hour for lunch, and 1-in-3 Saturday mornings on rota from 8:30am to 12:30pm. Further overtime is occasionally available on request.

Fringe benefits include 25 days annual leave + the 8 bank holidays, pension scheme, share options, discounted gym membership, cycle to work scheme, staff discounts on products and services, and excellent career prospects within the corporation.

**How to apply**
- Keywords Service Advisor Customer Sales Support Motor Vehicle Automotive Service Reception Receptionist Car van truck Dealership Motor leads service MOT breakdown cover insurance insurance Croydon Coulsdon Surrey Dorking Epsom Purley Sutton Banstead Beckenham New Addington Orpington Reigate Redhill Sevenoaks Swanley SW London Bromley main dealer group franchise FSA FCA Audi Bentley BMW Citroen Dacia Ford Honda Hyundai Infiniti Jaguar Kia Land Rover Lexus Mazda Mercedes Mitsubishi Nissan Peugeot Renault Saab Suzuki Toyota Vauxhall Volkswagen Volvo VW_


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