Food & Beverage Supervisor

**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá White House is a modern and elegantly newly refurbished hotel exceptionally located next to Regent’s Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street. Warren Street, Great Portland Street and Regent’s Park underground stations are all within a 5-minute walk. **Salary Package**:Up to £**29,934** plus service charges |** Hotel discounts | Health cashback plan | Meals on duty | Pension scheme | Loyalty rewards and referral bonuses | And much more **Food & Beverage Supervisor** **Mission**: We are looking for an enthusiastic and dynamic Food & Beverage Supervisor to join our team at Meliá White House You’ll play a key role in supervising the Food and Beverage team, ensuring that everything runs smoothly according to our high standards. In this role, you will also help develop and enhance our Food & Beverage Standard Operating Procedures. **Responsibilities will include, but are not limited to**: - Ensure that all food and beverage team members are fully trained on the hotel’s Health and Safety Policy and adhere to safe working practices at all times, including compliance with Liquor and Licensing Laws, food hygiene, and safety regulations. - Have expert knowledge of all food items, dishes, wines, and beverages across our various Food & Beverage departments. - Lead and motivate the team to ensure efficient operations and cost control. - Resolve guest and customer complaints with speed, professionalism, and care. - Play a key role in the implementation of Food and Beverage promotions. - Coordinate mandatory training for all staff, ensuring the rota aligns with training needs. Support junior staff with e-learning courses and provide assistance when needed. - Foster a positive and professional work environment, maintaining strong, respectful relationships with a diverse team. **What We’re Looking For**: - Excellent customer service skills. - Previous experience as a team leader or supervisor is a must - Fluent in English. - Eligibility to work in the UK. If you’re ready to take your career to the next level and join a supportive, thriving team, we’d love to hear from you **Because belonging to the great Meliá family is being VIP** - **Holidays**:28 days’ holiday including 8 public holidays - **Contributory pension scheme** - **Discounted dental and health cover with HSF** - **Personal Development**:programs designed to support your career right from the start, with unlimited access to online learning platform - **High street discounts**:with Perks at Work - **Pay Day Parties** **At Meliá we are all VIP** Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want. Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, **VIP**People. - At Meliá Hotels International, we are committed to_ _**_equal opportunities between women and men_**_ _in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally._ - We promote our commitment to_ _**_equality and diversity_**_, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that_ _**_diversity and inclusion among our employees are essential for our success as a global company_**_._ - Additionally, we support the sustainable growth of our industry through_ _**_a socially responsible team_**_. In this sense, our motto is "_**_Towards a sustainable future, from a responsible present_**_". Thanks to all our collaborators, we make it possible._ If you want to be** “Very Inspiring People”**, follow us on: **INSTAGRAM - TWITTER - LINKEDIN - INDEED - GLASSDOOR** INDFOH