Operations Assistant Apprentice

**Job Details**:
**Salary Range**:£24,684 per annum
**Work Location**:145 Kings Street, London, W6 9XY
**Hours per Week**:36
**Contract Type**: Temporary for 18 months
**Closing Date**: 9 October 2024
**Interview Date**:Week Commencing 14 October 2024

**About the role**:
Hammersmith & Fulham Council are committed to investing in their residents and we are currently creating a wide range of high-quality Apprenticeships that combine working in a great job, comprehensive training and development opportunities and a competitive salary.
- Working within the fast paced and rewarding Children’s Services department, you will provide high quality support for the teams within Children’s Services:

- Undertake customer service functions across the department, including reception and call handling.
- Help update the finance models and information for services across the department to support the team.
- Scheduling meetings, compiling agendas, recording meetings and distributing minutes, following up actions and sharing information.
- Support the onboarding and induction of new starters, including user set-up, equipment requests and IT induction.
- Maintain and update records and support teams with data entry and numerical data.
- Develop professional relationships with your own team and with others who we work alongside and provide services to.
- Within your role you will:

- Complete a Business Administration at Level 3 qualification funded by the Council. This will involve attendance at a college and/or completing tasks in the workplace (depending on specific course requirement).
- Join a personal and professional development programme that will involve a series of varied development activities and events throughout your time with the Council.

Working in Hammersmith & Fulham Council:
We appreciate and value our employees and recognise the importance of a motivated and supported workforce who have a good work life balance. In addition to the competitive salary and excellent annual leave package the organisation offers a wide range of benefits such as: beneficial pension scheme, tax efficient childcare vouchers and cycle schemes, discounts at Vodaphone and local discounts from restaurants and shops.
- Be a Hammersmith & Fulham resident or care leaver aged 16+.
- Not currently qualified in Business Administration at Level 3 or above.

Click here for the** **Role Profile**.**

**Our People Values**:
How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

**We are fair**
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

**We are caring**
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

**We are collaborators**
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

**We are driven**
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

**Our commitment to you**:
At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards b