Apprentice Support Secretary

2 weeks ago

Chester, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

**Working Full Time**: 37.5 Hours per Week

An opportunity has arisen within the Women's & Children's Division for an Apprentice Support Secretary. In this role the post holder will provide secretarial support and administrative support to the Consultants and wider team.

Excellent communication and administrative skills are essential for this role, along with a keen eye for accuracy and detail. Organisational skills are also essential.

A working knowledge of general office procedures and Microsoft packages is required, but full training will be given in the use of Medisec and EPR+ software. Knowledge of medical terminology also would be an advantage.
1. You will support the Team Leader by undertaking audio transcription and typing of clinic and miscellaneous digital dictation as and when required, whilst ensuring you maintain proficiency and accuracy in the use of medical terminology.
2. You will support in the efficient and effective process of distributing correspondence out to all relevant parties.
3. You will support the department by undertaking the scanning or filing of letters and diagnostic results into patients case notes, following the Health Records Guidelines.
4. You will participate in the Team’s post rota (for sending external correspondence), contributing to the preparation of letters and the sorting of incoming & outgoing post.
5. You will develop a knowledge of other roles within the speciality teams, to support during incidents of absence and the maintenance of adequate cover.
6. You will assist in locating and retrieving of case notes, from various areas of the trust using the case note tracking system ensuring case notes are tracked on the relevant computer system at all times.
7. You will support in the effective and efficient communication with regards to patient care.
8. You will assist the team with correspondence, telephone or personal enquiries relating to the specialty when the need arises.
9. You will support the team in ensuring that shared systems are devised and utilised by all of the team.
10. As part of your role you will actively engage in adhering to the Trust Values.

The Countess of Chester Hospital NHS Foundation Trust consists of a 600 bedded large District General Hospital, which provides its services on the Countess of Chester Health Park, and a 64 bedded Intermediate Care Service at Ellesmere Port Hospital.

The Trust provides services in all of the surgical and medical specialties common to a District General Hospital with some specialist services. The Trust serves the whole of the local population currently in excess of 250,000 residents which geographically covers populations in England and North Wales.

The Trust strives to continuously improve and sustain the quality of its services for patients, providing care to more than 445,000 patients per year, with almost 4,000 staff working together putting quality and patient safety, at the heart of everything we do. The organisation provides a wide range of services offering health care to the whole spectrum of the population from birth to the end of life. The Trust complies with its terms of authorisation as a Foundation Trust.

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

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