Helpdesk Administrator

7 days ago

Wolverhampton, United Kingdom Nant Ltd Full time

**Job Summary**:
**Join our team and help support the day to day running of the business, assisting all departments within the business where required whilst managing a set-list of engineers.**

Nant Ltd are an award-winning Legionella Control and Water Safety business located in the heart of the West Midlands. Sustained success over the past decade has led to growth and development making us the very best at what we do for our clients.

**Responsibilities and Duties**:

- Managing client’s portals to ensure KPI’s are met
- Administrative duties
- Booking hotels for engineers
- Input data on database and creating excel sheet for Clients
- Raising quotes for remedial works following job completions
- Verifying completed works meet client’s needs
- Ensuring engineers have jobs available to complete
- Uploading sample certification following testing at the lab

**Preferable Experience and Skills**:

- Experience invoicing clients for works completed
- Scheduling meetings and travel
- Answering calls and correspondences
- Administration skills
- Excellent verbal communication skills
- Customer service skills
- To be able to use a computer and the main software packages competently

**Benefits**
- Working with like-minded ambitious people to achieve personal and professional goals
- Company pension scheme - 5% employer, 4% employee with option for you to contribute more
- Private healthcare scheme provided - which includes services such as:

- Optical
- Dental
- Physio
- Chiropractic
- Hypnotherapy
- 24-hour GP service
- 24-hour helpline for counselling, tax, and legal services
- Health and wellbeing services
- Internal social calendar, regular team events throughout year
- Development and training available to assist progression
- Bespoke professional development plan to assist progression and development
- Involvement in ambitious departmental development plans

**_Nant Limited is an Equal Opportunity employer, effective and consistent recruitment practices are essential to ensure that all applicants are treated fairly and with diversity and equality of opportunity. The recruitment process must result in the selection of the most suitable person for the job in respect of skills, experience and qualifications._**

**Salary**: From £20,000.00 per year

**Benefits**:

- Company pension
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative: 1 year (preferred)

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