Client Services Administration Assistant- Fixed

1 week ago

Bromsgrove, United Kingdom Controlaccount PLC Full time

**Client Services Administration Assistant-Fixed Term Contract**

**Salary;** Meets National Minimum Wage

**Hours;** 37.5 hours per week Monday to Friday

**Location;** Office Based. B60 4FD

**Position overview**

Fixed Term Contract /Temporary Maternity cover; The Client Services Administration Assistant will be responsible for day-to-day administration functions that support the wider Client Services team including report generation, assisting with new business referrals and general telephone work. Working within the Client Services team and alongside the Sales and Marketing and Operations functions they will have primary responsibility for general administration whilst supporting the team with queries from clients and ensuring the maintaining of good relationships.

**Main Responsibilities**
- Quality Checking of New Business referrals
- Adding Supporting Documents to the Case Management System
- Report Handling and Generation
- Ensuring adherence to KPI’s.
- Responding to inbound telephone calls where required
- Other ad-hoc administration duties

**Skills Required**:

- Experience of working within an office environment
- Good computer skills and experience of Microsoft Excel, Word, and Outlook programs
- Highly organised with the ability to adapt quickly to changing priorities
- Effective time management skills
- Good written and verbal communication skills
- Able to pay attention to detail and work within agreed deadlines
- A team player with the ability to take the initiative to solve problems

**Company benefits include;**
- Free on-site Parking
- 20 days holiday per holiday year, plus up to an extra 5 days increasing with service and Bank Holidays
- Pension scheme
- Employee Life Insurance
- Health cash plan to assist with the cost of eye and dental care amongst other expenses

**How to apply;**

Please also attach an up-to-date CV with a covering letter where possible.

**Strictly No Agencies

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