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Planner Fulfilment Operations

2 weeks ago

Hatfield, United Kingdom Internal Board - for Logistics Hourly Paid Employees Only Full time

**_ Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status._**

**Why Ocado?**

At Ocado Logistics, your well-being is our priority. We are committed to nurturing your holistic development and ensuring your journey with us is fulfilling. Our comprehensive benefits package includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts. We understand the importance of financial security in providing stability and peace of mind. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.

**About us**:
Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fueled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.

**About the role: THIS IS A 6 MONTH SECONDMENT BASED AT HEAD OFFICE**

To effectively manage and plan all available manpower resources to ensure successful delivery of Ocado groceries on time and within budget. To ensure all legal and health and safety regulations are observed and followed and headcount resources are managed within working time regulations. This role is shift-based to support the 24/7 operation of the business. There will be the requirement to work regular weekends.

**You will be**:
The primary responsibilities of the role encompass maintaining accurate Time and Attendance data for Ocado employees, efficiently managing labour resources to meet customer demand and adhere to key performance indicator (KPI) metrics, actively participating in shaping operational resource requirements and monitoring overall headcount balance. The role involves addressing roster-related employee requests such as swaps, holiday, and overtime, providing labour requirements for agencies, and monitoring their performance and shift fulfilment. Additionally, the position requires handling internal inquiries, effectively managing Ocado employee holiday entitlements within business restrictions, addressing roster queries promptly and professionally, identifying potential savings and improvements for the department, and supporting their implementation. Effective communication within Ocado Logistics teams, the development and maintenance of positive working relationships with Logistics Operations Management teams, and involved participation in achieving Planning Department KPIs are essential. The role also involves ensuring that daily tasks are completed accurately and on time, taking responsibility for ad hoc tasks and operational issues, and ensuring compliance with Competition Compliance Guidelines and the GDPR policy. Occasional visits to different sites across the UK are part of the responsibilities.

**About you**:
**What we offer you**:
Our award-winning recognition scheme celebrates your contributions. Your well-being is at the core of our offerings:

- Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
- Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
- Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
- Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
- Private Medical Cover: Rest easy with comprehensive private medical insurance.
- Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
- Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
- Shuttle Services: Convenient free shuttle buses connect you to work.
- Share Schemes: Join exciting share plans to participate in our success.
- Financial Protection: We offer Income Protection and Life Assurance for financial security.

We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+.

**We're in it together, we are proud of what we do, we can be even better.