Gp Receptionist
2 weeks ago
**Job summary**: The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated health, social and voluntary agencies Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the reception manager/practice manager, dependent on current and evolving practice workload and staffing levels: Opening up/locking up of practice premises and maintaining security in accordance with practice protocols Maintaining and monitoring the practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Logging in new notes received Pulling notes and deducting patients and forwarding to Health Authority Summarising of new notes received within the appropriate timescale Advise patients of relevant charges for private services, accept payment and issue receipts for same Have working knowledge of telephone/fax system Registering of new patients, collating information that may be required prior to notes arriving Directing complaints in the appropriate manner Processing repeat prescriptions in accordance with practice guidelines Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Any other tasks allocated by managers/partners General Duties Work effectively, participate in and contribute positively to the reception and the wider Primary Health Care Team ensuring good communication about all aspects of the practice All members of the Primary Health Care Team are required to attend and contribute to meetings / away days and ongoing training requirements. Responsible for identifying need and updating qualifications according to current professional guidelines. Keep abreast of current trends and developments in professional matters.
The post holder is required to conform to all St Levan Surgery policies and to attend any training sessions as necessary. This job description is not intended to be an exhaustive list of duties and responsibilities, but a broad outline and may be amended as necessary following discussion between the post holder and their manager
-
Gp Receptionist
2 weeks ago
Plymouth, United Kingdom Adelaide and St Levan Surgery Full timeJOB TITLE: RECEPTIONIST REPORTS TO: RECEPTION SUPERVISOR **Job summary** Our Reception team provide an efficient and effective receptionist service to staff and patients. Working with a great team, you need to be flexible, approachable and tolerant to the challenges of working with a complex patient population in inner city Plymouth. No day is ever the...
-
Receptionist
2 weeks ago
Plymouth, United Kingdom PracticePlusGroup Full time**About The Role**: We are looking for a Bank Receptionist to join our growing team at the **Devon Out of Hours (OOH)** service on a **part time basis** across Out of Hours shifts. The Devon OOH service provides **advice, information and treatment**for NHS **patients**who become unwell during the **out-of-hours period**when their own GP surgery is...
-
Bank Receptionist
6 days ago
Plymouth, United Kingdom Nuffield Health Full timeHEAD OFFICE Bank Receptionist **Bank Receptionist** **Plymouth Hospital | Customer | Bank | Part time** **£12.01 per hour** **_ Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability._** As the UK’s largest Healthcare Charity,...
-
Gp Receptionist
1 week ago
Plymouth, United Kingdom Adelaide and St Levan Surgery Full timeJOB TITLE: RECEPTIONIST REPORTS TO: RECEPTION SUPERVISOR **Job summary** Due to staff change we have a Receptionist vacancy based at our St Leva Surgery site. This post is for 31 hours per week (we would consider splitting these hours between 2 people). **Flexibility to work overtime e.g. to cover for colleagues on annual leave is essential.**This role is...
-
Administrator - Gp Surgery / Primary Care
6 days ago
Plymouth, United Kingdom Pathfields Medical Group Full timePlease note; Virtual interviews will be taking place on the 22/09 between 8.30 - 4 Due to expansion, an exciting new position has become available for an administrator to join our Care Coordination team. If you have experience with administration and working within a fast-paced environment, then this is a perfect opportunity to grow your experience and...
-
Clinical Rota Coordinator
2 weeks ago
Plymouth, United Kingdom Pathfields Medical Group Full time**Job description** **Who are we?** At Pathfields Medical Group we believe in fostering an inclusive and supportive work environment where every team member can thrive. As a leading GP single-practice Primary Care Network based within the Plymouth area we provide care to over 30,000 patients. We aspire to delivering excellence in health care and feel the...
-
Front of House Team Member
6 days ago
Plymouth, United Kingdom Nuffield Health Full timeHEAD OFFICE Front of House Team Member **Front of House Team Member** **Devonshire FWC | Front of House | Permanent contract | Full time** **Salary of £24,980.80 per annum** **40 hours per week** Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What...
-
Administrator
2 weeks ago
Plymouth, United Kingdom Regent's Park Healthcare Full timeTo liaise effectively and efficiently with (but not limited to) the following individuals and organisations: Consultants and their secretaries. Patients and their relatives. Referring GPs and their offices. Private medical insurance companies. Clinical staff and NHS Trust staff; Self-Payers and Other third party organisations. To manage correspondence and...
-
Administration Assistant
2 days ago
Plymouth, United Kingdom Oakside Surgery Full timeWe have an exciting opportunity to join our friendly team at Oakside Surgery in Plymouth as an Apprentice Receptionist/Administration Assistant. **A brief overview of the role**: To provide general assistance in a busy NHS GP practice in Plymouth. You will assist patients in a professional and courteous manner whilst undertaking a variety of administrative...
-
Receptionist/clerical Officer
2 weeks ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeYou should have a good level of general education, computer and keyboard skills, good interpersonal skills, an excellent telephone manner and good organisational skills, to which this post will provide a wealth of opportunities to expand and develop. Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including...
