Property Services Coordinator

6 days ago

Camden, United Kingdom Service Care Full time

**Job Title: Property Services Coordinator**
**Contract: 6-month Fixed Term (extension possible)**
**Location: Camden**
**Salary: £26161 - £26897**

**Purpose of the Role**

**Main Responsibilities**
- Maintaining all tasks, including raising jobs, requisitions, follow on works, sub-contractor works.
- Ensure all records are always kept up to date including job details, appointments, job statuses, relevant time & dates, costs
- Ensuring that operatives are working efficiently, and operative workload is maintained in line with the WIPs (Works in progress)
- Investigate complaints (informal and formal) and expressions of dissatisfaction with the service; respond to customers within our published service standards, both verbally and in writing
- Updating the system with relevant information and create reports for analysis

**Requirements**:

- Have strong administration skills and must be IT proficient
- Housing/repairs experience
- Have great communication skills, both oral and written
- Be a self-motivated, resilient, assertive, and confident person
- Have proven experience of providing excellent customer service
- Have previous experience working with scheduling of repairs
- Be organised and able to multitask

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

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