Customer Service Executive

2 weeks ago


Hertford, United Kingdom Tate Full time

**Customer Service Executive**

**Hertford**

**Permanent, Full Time**

**Up to 32,000 D.O.E.**

**Benefits include**:

- Competitive holiday
- Pension scheme
- Private healthcare
- Ongoing training and development
- Onsite parking

**Job Overview**:

- Being the first point of contact for inbound customer calls, delivering outstanding customer service at all times.
- Dedicated account management of a portfolio of clients.
- Building rapport with customers, to enable long-lasting relationships and partnerships to ensure customer satisfaction and to achieve business growth through the maximisation of revenue generating opportunities.
- Working with customers to ensure they have the correct products and services to match their requirements.
- Query and dispute resolution.

**Skills & Experience required**:

- Outstanding customer service skills, with proven experience of providing it to a customer base
- Exceptional communication skills, both written and verbal
- Problem solving ability
- Adaptable and attentive to customer needs
- Experience of using in house systems

Tate is acting as an Employment Business in relation to this vacancy.


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