Customer Account Advisor

**Ref**

20935

**Location**

Head Office - Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN

**Working pattern**

Monday to Friday 0900 - 1715

**Salary**

Competitive

**Closing date**

24/06/2025

**Description**

**Company Accounts Advisor position at Trinity Estates**

**Location - Hybrid/Hemel Hempstead**

**Working Hours - 09.00 - 17.15 Monday - Friday**

**Salary - Competitive**

**About Trinity Estates**:
Trinity are one of the largest residential property management companies in England and Wales.

Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team.

Trinity is part of the Trinity Property Group, an Odevo Group Company.

**Benefits**:
We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:

- 24 days annual leave for work-life balance.
- Discounts on shopping and services through Perkbox.
- Employee Assistance Programme for confidential support.
- Hybrid and flexible work opportunities.
- Financial support for personal development.
- Opportunities for career growth.
- Recognition incentives.
- Cycle to Work scheme for a healthy lifestyle.
- Employee Referral Scheme for potential bonuses.

The role of Company Accounts Advisor is primarily responsible for maintaining the individual financial books, records and related financial matters (“the Accounts”) across the various brands of the Trinity Property Group.

Key responsibilities and tasks include:

- Process Financial Transactions: Manage supplier invoices, employee expenses, refunds, recharges, and daily bank reconciliations across group companies.
- Maintain Ledgers & Reconciliations: Record and reconcile daybooks, ledgers, and supplier statements to ensure accurate financial records.
- Invoice & Payment Management: Generate ad hoc invoices, manage account balances, coordinate payments/transfers, and oversee ground rent operations.
- Compliance & HMRC Reporting: Handle VAT, PAYE, and Corporation Tax filings, ensuring compliance with HMRC deadlines and regulations.
- Support Reporting & Month-End: Assist with monthly management accounts, reporting packs, and generating financial reports as needed.
- Data Accuracy & Process Improvement: Ensure data quality, follow up-to-date procedures, and contribute to ongoing process efficiency improvements.
- Communication & Collaboration: Manage the Accounts inbox, respond to internal/external queries, meet SLAs, and build strong interdepartmental relationships.

**Qualifications and Skills**:

- Naturally inquisitive with an ability to identify weaknesses
- Flexible, organised, self-motivated, with ability to use own initiative and work to tight deadlines
- Attention to detail, whilst ability to keep perspective and make informed decisions
- An excellent communicator (oral and written)
- Computer literate, including intermediate Microsoft Office skills
- Ideally 1 years’ experience within an accountancy/financial environment, which may include experience gained within a professional accounting practice

**Application Process**:
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Trinity Estates on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number #LI-EJ1.