Business Support Administrator

2 weeks ago

Edinburgh, United Kingdom YourGP Full time

YourGP is a prestigious private GP practice based in the picturesque Dean Village area of Edinburgh. We offer a wide range of services, including but not limited to GP consultations, sexual health, complementary therapies, occupational health, cosmetic treatments, childhood vaccinations and travel health. Our approach is one that focuses on treating each patient with the highest possible level of clinical care and at the same time providing a friendly and reassuring experience.

We are looking for a confident, hard-working and resourceful individual to join our experienced team. This is a newly created role, to support the business as it continues to grow and there are increased demands on the management team. The Business Support Administrator will undertake a broad range of reception, administrative, secretarial and accounting duties, providing pivotal support to the management team in all aspects of running the business.

This is a temporary position, on a 6-month contract. There is no guarantee of further employment beyond the 6-month period.

It is essential you are proficient in the use of Microsoft Office and possess excellent skills in communication and organisation. You will have the ability to work as a part of a close-knit team and on your own initiative with mínimal supervision. Previous experience of working in a health care setting would be advantageous but not essential.
- Manage the schedule for the management team
- Answering calls on behalf of the management team and triaging enquiries/requests appropriately
- Checking invoices and liaising with bookkeeper to ensure suppliers are paid in a timely manner
- Support the management team in the implementation of new systems and processes
- Explore ways to develop patient management software and exploring all features to enhance the patient experience
- Assist the management team in collecting and collating data for regular management reports to be issued to Directors
- Assist the management team with accounting/finance duties
- Assist the management team in obtaining patient feedback and ensuring the efficiency of patient/client communication
- Updating the website and social media as instructed by the management team
- Help to manage third party content/marketing providers, providing suppliers with relevant information to ensure campaigns are productive as possible and feeding back any issues to management team
- Assist with the management of other suppliers as required
- Handle both incoming and outgoing mail, ensuring incoming correspondence is actioned promptly and outgoing letters/reports/medication are all sent in a timely and efficient manner

**Essential**
- Excellent people skills and comfortable dealing with customers

**Desirable**
- Experience of computerised systems including MS Office is desirable
- Experience of working within an office or healthcare environment is desirable

If you feel you have the ability to take on a varied role, with an opportunity to get involved in the operations of a small business, then we'd love to hear from you.

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: From £20,745.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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