Customer Service Advisors

1 week ago


Birmingham, United Kingdom Premier Access Solutions Full time

We are currently recruiting on behalf of our client who are looking for customer service advisors to join their expanding team in Birmingham.

In this role you will be dealing with internal and external customers in relation to the delivery of their parcel. You will work closely with Drivers, Shift Managers and Operations Managers to identify issues.

You'll also be focused on;
- Answering any queries with relation to a delivery status.
- Carrying out investigations for missing parcels and resolving delivery disputes.
- Promoting company products to new and existing customers.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£30,000.00 per year

**Benefits**:

- Flexible schedule
- On-site parking
- Sick pay
Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime

**Education**:

- A-Level or equivalent (preferred)
**Experience**:

- Customer Support & Client Services Occupations: 1 year (preferred)
- customer service: 1 year (preferred)
Work remotely:

- No



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