Homeless Recovery Worker

Part-time, 24 hours a week. Saturday and Sunday 07.00-19.30

£13,641 progressing to £15,157

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.

You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

**MAIN RESPONSIBILITIES**:
You will support clients by prompting and helping them to attend tenancy related appointments and assist with everyday tenancy related tasks

You will support clients to engage with external support services, for example mental health and substance misuse services to help them meet their individual needs

You will encourage clients to have a pro-active approach to rent payment, managing arrears and maximising income

Work within the support team to maintain a welcoming, safe environment, identifying and minimising potential risks to users of the premises, the organisation and its property

Work in accordance with the Health and Safety regulations and all related policies and procedures.

Support to move clients on from accommodation services to suitable accommodation options

You will mediate and or negotiate with existing housing providers to help prevent homelessness

You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.

You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers

You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene

Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement

Advise client on appropriate agencies to contact i.e. debt and housing issues

Maintain client records to a high standard using relevant systems

Attend supervision, appraisal, training and meetings as directed, which may be outside of your normal working pattern

Work flexible across all areas of operation where required and prior notice given

Any other reasonable tasks as requested by a staff member

Attributes & Values

Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better.

Clear verbal and written English

Good IT and keyboard skills

Polite, assertive manner, ability to self -motivate

Passion for working in a client/customer facing role

Knowledge of the benefits system and tenancy legislation

Have an interest and genuine concern for homelessness and related issues

Knowledge of voluntary and statutory agencies

Flexible approach to what is required from the role