Homeless Recovery Worker

Full time 37 hours. Monday to Friday shift times between 7am and 7.30pm

£20,619 progressing to £22,910

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.

You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

**MAIN RESPONSIBILITIES**:
You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.

Carrying out housing management duties such as collecting service charges at various locations

Covering Health and Safety duties at various locations

Support to move clients on from accommodation services to suitable accommodation options

You will mediate and or negotiate with existing housing providers to help prevent homelessness

You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.

You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers

You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene

Carrying out drop in sessions at designated locations.

Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement

Advise client on appropriate agencies to contact i.e. debt and housing issues

Travel and cover services across a geographical patch as and when required

Any other reasonable duties required in the interest of the organisation

ESSENTIAL CRITERIA FOR ROLE

Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better.

Clear verbal and written English

Good IT and keyboard skills

Polite, assertive manner, ability to self -motivate

Passion for working in a client/customer facing role

Knowledge of the benefits system and tenancy legislation

Have an interest and genuine concern for homelessness and related issues

Knowledge of voluntary and statutory agencies

Flexible approach to what is required from the role

Please see below for example of shift pattern for this role

Mon

Tue

Wed

Thu

Fri

Week 1

07.00-15.00

07.00-15.00

07.00-15.00

07.00-15.00

07.00-14.30

Week 2

07.00-15.00

07.00-15.00

07.00-15.00

07.00-15.00

07.00-14.30

Week 3

11.30-19.30

11.30-19.30

11.30-19.30

11.30-19.30

12.00-19.30