Admin Assistant

9 hours ago

Newcastle Upon Tyne, United Kingdom Keoghs LLP Full time

**Admin Assistant**

**Job Purpose**

Keoghs is a Law Firm, we specialise in RTA and Personal Injury cases. The role of admin assistant is to provide administrative support to the file handling teams and complete a variety of admin-based tasks, full training will be provided. You will be requiredto work on your own initiative and with your team including prioritising your workload and dealing with urgent requests that are time specific.

The role would particularly suit someone who has experience of working in an admin / customer service role, looking to work in an admin environment. The role will give the new recruit the opportunity to learn about the work undertaken in a legal environmentand gain practical knowledge and skills associated with that area of the law.

**Key Accountabilities**

**Please note**: this is an entry level role and full training on the below tasks will be given

You will work as part of a team of Legal Admin Assistants, supporting other teams within the department. The role will include:

- Prioritising tasks
- Building relationships with surrounding teams
- Handling of digital documents, schedules and our case management system.
- Carefully identifying and uploading documents to document sharing sites
- Manipulation of digital documents including the creation or management of large bundles.
- Downloading of digital files, separating and labelling documents.
- Review post identifying and flagging high risk items
- Digital post handling, distribution and filing.
- Handling, filing and, where appropriate, distributing digital media
- File closure process
- Fielding telephone calls and dealing with general queries
- Arranging payments where required.
- Liaising with the central admin team to ensure admin tasks are completed
- Liaising with the finance team in respect of invoices and client money.

**Working Hours**

This is a full time role, working Mon-Fri 9am - 5pm (35 hours per week)

**Essential Skills and Attributes**:

- Minimum education standard of 5 GCSEs grades 5 or above or A-C
- Prior experience working in an administrative capacity
- Good communication skills with people at all levels of the business
- An ability to use own initiative
- Calm under pressure with the ability to organise and prioritise effectively to meet competing deadlines
- An ability to maintain attention to detail when dealing with repetitive tasks
- Good literacy and IT skills
- Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
- Ability to work effectively within the Keoghs shared values framework

**Values**

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do. Keoghs values:

- We listen, are down to earth and supportive
- We work together towards a common goal
- We’re friendly with a can do attitude
- We care about our clients
- We evolve

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