Outpatient Receptionist

2 weeks ago

StratforduponAvon, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

Admin Support / Out-patient Receptionist - Band 2

37.5 hours per week -Monday to Friday (9am to 5pm)

18 months - Fixed Term / Secondment (see attached form)

Stratford Health Centre, supports Community Adult Mental Health Service, providing out-patient care.

**Who we’re Seeking**: Applicants with reception experience to join our small admin team in providing a comprehensive administration service to Consultant Psychiatrists and clinical teams, supporting the growing demand for provision of care for Mental Health services within the South Warwickshire area.

**The Job Role**: Interesting and varied and includes out-patient reception duties, scanning, care records management and data inputting using CareNotes software - (previous experience an advantage but training will be provided). We are looking for individuals who are personable, empathetic, and comfortable working within the mental health service environment. This is an excellent career development opportunity for self-motivated and enthusiastic individuals who wish to pursue an administrative career in the NHS.

Please note many Trust interviews are currently taking place through Microsoft Teams, this can be downloaded either through the App Store or Google Play for use on your phone/tablet.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

**Skills and Experience**: We’re looking for someone who is friendly and approachable with great communication skills, who can build working relationships and provide a kind and compassionate service.

The essential requirements of this post require a good telephone manner, high level of communication skills, attention to detail and sensitivity due to the nature of the service. You will have good organisational skills, be able to prioritise and multitask and the ability to work both independently and as part of a team.

Applicants will also require a DBS check if successful at interview.

Applicants will share our values ofCompassion, Respect, Excellence, Collaboration&Integrityto present a professional image and maintain the highest standards of customer service and confidentiality.

The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services, we see on average around 5,000 patients every day.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

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