Bank Receptionist

**Bank Receptionist | Hull | Flexible Working/Shifts Available | Spire Hull and East Riding Hospital**

Spire Hull has an exciting opportunity for a Bank Receptionist to join our dynamic and experienced team.

The Hospital covers a wide variety of surgical procedures, you will support in assessing patient's health and well-being across a complex and changing caseload, assisting in the delivery of care to meet the patient's needs. You will actively promote best practice and contribute towards quality improvements, collect collate and organise data, interpret all of the information and make a justifiable assessment, making this available to relevant others.

**Duties and Responsibilities**
- Welcoming, registering, including the accurate collection of credit card details and patient information.
- Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
- Compliance with NHS forms and processes.
- Processing in-patient/out-patient charges.
- Discharge of patients onto computer system ensuring accuracy of all information.
- Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
- Undertake various clerical duties including checking of bed status reports, badges for visitors, booking taxis.

**Who we're looking for**
- Someone who is able to work flexibly, covering holidays and sickness of the current team
- To be able to work shift hours from 7am - 9pm Monday - Friday and have availability to work Saturday, 7am - 4pm and Sunday 8.30am - 1.30pm. All shifts are pre agreed.
- A personable individual with the ability to work on own initiative as well as part of a team
- Good basic PC skills, including Word, Excel and Outlook
- Excellent customer service skills
- High degree of accuracy in administration
- Great communication skills at all levels
- Experience in a customer service environment
- Experience with information management systems
- Switchboard experience desirable

**Benefits**
- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Access to Spire Healthcare pension
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people. _**

About Us: Welcome to Spire Healthcare Careers - Here at Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best care possible. We're committed to looking after people, both patients and staff. Join us, and you'll receive a warm welcome.

**Who are we?**:

- A profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

About the Team: Spire Hull and East Riding Hospital is a state-of-the-art private hospital. We offer fast access to diagnostic tests and scans and expert consultants who can provide you with personalised treatments and aftercare. Our high-quality accommodation and aftercare means we're committed to looking after you and your health.