Accounts Receivable Assistant

**Vacancy**:Accounts Receivable Assistant

**Role**:F/T permanent

**Hours**: 37.5 per week - Monday to Friday - 9am to 5pm or 8am-4pm with a 30 minute lunch.

**Salary**: £24,000 per annum

**Level -** Entry Level

**Interview Date**:Wednesday 9th October 2024.

We are looking for an enthusiastic individual with experience of working within an accounts department_. _The position of Accounts Receivable Assistant will be varied and focus on the following key duties. This position will be responsible for supporting the financial operations by managing incoming payments and maintaining accurate records. Attention to detail, strong communication skills, and the ability to work efficiently in a fast-paced environment are essential for success in this position.

You’ll work within the finance team and will report into the Accounts Manager. Your responsibilities will centre on driving the day-to-day delivery, to act as the primary debt-collection interface with the main responsibility of collecting outstanding debts from customers and supporting the business to ensure colleagues are informed of customer payments. Also responsible for reporting to the group on aged debt, reducing debtor days and minimise the loss to the company from bad debts.

**Key tasks**:

- Assess and monitor customer credit limits. Approve daily sales orders for credit.
- Produce and circulate all customer invoices daily. Enter invoices on portal for customers as required.
- Process/generate credit note requests when required and produce re-invoices when required.
- Download bank statements daily. Post and allocate customer payments through the cashbooks, completing bank reconciliation for relevant bank accounts. Keep all records in order.
- Contribute to continuous improvement of procedures and processes related to the Accounts Receivable role.
- Ensure all accounting policies, systems & procedures are adhered to.
- Maintain excellent levels of internal and external customer service. Address all internal and external customers in a professional and respectful manner.
- Assist and provide cover for other members of the Accounts team.
- Adhere to the Company’s Management System (ISO9001) which contains all departmental procedures and SOP’s and all other standard company rules and regulation including the Environmental Policy (ISO14001), Health & Safety Policy, Security Policy, and Employee Handbook.
- Minimise the cash collection gap between contract fulfilment and the time when the cash is received into the bank account.
- Establish and maintain good relationships with customers.
- Establish and maintain good relationships with colleagues across all internal departments (including group where applicable)
- Run credit checks where required, to make risk assessments and to set credit terms.
- Ensure that all disputes or customer issues are followed up promptly with internal staff to ensure payments are not delayed - seek managerial help if actions not forthcoming.
- Ensure all accounts and records are kept up-to-date and cash/credits are properly allocated.
- Approve, set and monitor credit limits with customers based on credit agency information and/or in conjunction with group credit control.
- Post and allocate customer receipts to the relevant account. Collect receipts as necessary.
- Provide sales with information/assistance as necessary to ensure that they are aware of credit limits, goods not sent, or services performed without due credit authorisation first.
- Issue customer statements and reminder letters where applicable.
- Providing all reporting information as may be required by local management or group (including aged debtors reports and DSO days) along with commentary where required.
- Review and update credit control policies and procedures as the business changes/evolves, whilst also ensuring existing policies and procedures are adhered to.
- Other ad hoc duties and reporting as required in relation to the credit control function and local finance and administration requirements.

**Education/Experience/Skills**:

- Minimum of 2 A Levels or equivalent & GCSE Math’s & English (A* to C / 4 to 9)
- Minimum 12 months experience working in an accounting role
- Excellent working knowledge of Microsoft Office: Outlook, Word, Excel & Working knowledge of SAP B1
- Previous experience of accounts receivables and payables essential
- IT literate with strong knowledge of Excel
- Strong attention to detail
- Proactive, independent and able to take initiative.

**Special Skills/Knowledge/Abilities**:

- Working effectively with colleagues to offer support, cover and to maintain a cohesive team environment.

**- **Attend work regularly and to arrive at work on time as failure to do so affects others morale and productivity.
- You are proficient in using in accounting software.
- You have strong data entry skills with a keen eye for detail.
- Excellent phone etiquette for customer communication
- You have a positive can-do attitude.
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