Facilities Assistant

We have an exciting opportunity for a** Facilities Assistant** to join our team, based in **London**. You will be working on a **full-time permanent basis** (Monday to Sunday contract, 37.5 hours per week, regular evening and weekend work will be required to cover business needs). In return, will receive a competitive salary of **£23,500 per annum.**

**Purpose of the Facilities Assistant role**:

- Responsible for the visual presentation of the premises
- Assist the Facilities Team with keeping the building and machinery maintained effectively
- Responsible for the day-to-day compliance with health and safety related to this role
- In the absence of Facilities Co-ordinator, co-ordinate casual staff and volunteers

**Benefits include**:

- Auto enrolment Pension
- Life Cover
- 26 days holiday per year plus bank holidays
- Season ticket/bicycle loan

**Responsibilities of our Facilities Assistant will include**:

- With the team, deliver the daily, weekly, monthly facilities duties, including cleaning, and to make sure that St Luke’s is well presented for visitors
- Supporting the Facilities Co-ordinator with overseeing the cleaning contracts and make sure that the contractors fulfil their obligations
- Cover reception service in absence of the Reception team and to provided outstanding customer service at all times
- Help source and oversee facilities’ contractors to provide general maintenance and make repairs when this cannot be undertaken by you and/or your team
- Support the Facilities Team, to ensure that St Luke’s is compliant with all fire regulations, and in particular carry out regular fire risk assessments
- Ensure that St Luke’s complies with health and safety requirements, general health and safety for all users and staff in the Centre
- With the Facilities Team, to be responsible for the security of the building and its contents
- With the Reception and Facilities Team, be the point of contact for all visitors, staff and tenants
- With the Reception team, help to coordinate all room users’ requirements for St Luke’s activities and events
- Assist with maintaining St Luke’s garden areas and Edible Yard
- Attend meetings and training as required
- As part of the Facilities Team, to ensure all cleaning tasks are completed in a timely and effective manner
- Comply with the Charity’s policies
- Carry out any other duties within the scope, spirit and purpose of St Luke’s

**What we are looking for in our ideal Facilities Assistant**:
**Essential**
- A background in or experience of overseeing or working in a Facilities Team or an operational environment
- Understanding of overseeing building maintenance contractors
- An understanding of and will to in to learn on the job, of doing and overseeing minor repairs and maintenance and controlling heating, ventilation and other mechanical systems
- An understanding of building related health and safety and willing to learn and do training in this area
- Experience of providing excellent customer service
- Good written and verbal communication skills, and the ability to communicate confidently and effectively
- A hands-on individual and flexible with regard to tasks including cleaning, light maintenance and room presentation
- IT literate
- Able to work independently and demonstrate initiatives in improving facilities’ systems
- Prioritisation and planning skills
- A flexible approach to working days and hours when necessary

**Desirable**:

- Experience of managing staff and/or volunteers
- An understanding of developing and overseeing planned preventative management systems
- Understanding of mechanical and electrical systems
- Some training in managing a building
- Understanding of IT environment
- A full UK or EU driving licence (to include being allowed to drive a minibus)

If you feel you have the skills and experience to join us as our **Facilities Assistant**, then please click **apply** today We’d love to hear from you.