Call Centre
2 weeks ago
We think the purpose of this job is pretty simple to provide the best customer service every day every patient As Call Centre Team Leader based in our Patient Central team, you are responsible for the first people many of our patients will come into contact with when booking their appointments. Not only do our patients need your team to have a friendly telephone-smile and a reassuring demeanor they will need this in bucket loads You should be comfortable (and enjoy) working alongside and leading a call centre team.
Ensuring your team handles calls efficiently and are working towards the targets making a real difference to the patient experience not just the patient on the phone but the next patient in the queue needing our care Various administration duties generated by patient calls and any other administration work associated to the Patient Central team. To follow accurately and efficiently administrative processes and procedures Handling and responding in a empathic and timely manner to patient complaints
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Call Centre and Admin Assistant
1 week ago
York, United Kingdom Specsavers Full time**Call Centre and Admin Assistant** **Location: York.** **Working hours: Part time 3- 4 days per week - Including 1 weekend day.** Join our team as an Call Centre and Admin Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers - a home where your previous optical expertise will...
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Patient Services Call Handler
7 days ago
York, United Kingdom MyHealth Full time**Patient Services Call Handler** **Hours: 24 hours per week (Tues, Thurs & Fri)** **Location: Strensall, YO32 5UA** **Company Overview**: MyHealth provide comprehensive NHS primary care services to help manage people's health & wellbeing. We have four NHS Health Care Centres serving approximately 19,500 patients across an area of over 200 square miles to...
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Contact Centre Administrator
7 days ago
York, United Kingdom York Medical Group Full timeCALL HANDLER/CONTACT CENTRE ADMINISTRATOR** 34 hrs per week £9.14 per hour Site**:Tower Court** We offer 6 weeks annual leave and automatic enrolment into the NHS Pension Scheme. **Main duties include **; Working in the Contact Centre alongside the triaging GP on duty and Contact Centre Supervisors you will be answering incoming telephone calls and...
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Outbound Call Advisor
2 weeks ago
York, United Kingdom Adecco Full timeUrgently Required: Outbound Call Advisers - York City Centre Are you a confident communicator with a passion for uncovering insights? Our client provides high-quality social and market research services to organisations in the public and voluntary sectors, and they are currently looking for Telephone Interviewers based in York city centre. What You'll Do:...
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Patient Services Part Time Call Handler
3 days ago
York, United Kingdom MyHealth Group, York Full time**Patient Services Call Handler** Hours: 19.5 per week (Tues, Thurs & Fri) Location: Strensall, YO32 5UA **Company Overview**: MyHealth provide comprehensive NHS primary care services to help manage people's health & wellbeing. We have four NHS Health Care Centres serving approximately 19,500 patients across an area of over 200 square miles to the...
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Contact Centre Claims Advisor
1 day ago
York, United Kingdom Aurora Resourcing Limited Full timeDo you want to work for a unique organisation that really cares about its members and employees? My client, a long-established health and wellbeing organisation, is looking for Contact Centre Claims Advisors to help them provide 1st class service to theirmembers. With an exceptional telephone manner and an enthusiastic, passionate attitude, you will be the...
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Call Handler
2 weeks ago
York YO WX, United Kingdom Priory Medical Group Full time £20,000 - £40,000 per yearWe think the purpose of this job is pretty simple … to provide 'the best' customer service … every day … every patient As a Call Handler based in our Patient Central team, you are the voice of our Practice as you will be the first person many of our patients will come into contact with when booking their appointments. Not only do our patients need you...
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Contact Centre Sales Advisor
6 days ago
York, United Kingdom Aurora Resourcing Limited Full timeDo you want to work for a unique organisation that really cares about its members and employees? My client, a long-established health and wellbeing organisation, is looking for Contact Centre Sales Advisors to help them provide first class service to theirmembers. With an exceptional telephone manner and an enthusiastic, passionate attitude, you will be the...
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Contact Centre Advisor
2 weeks ago
York, United Kingdom Page Personnel Full timeA new exciting Permanent Contact Centre Advisor Position in York! - Working for a reputable business within the Non for Profit Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Contact Centre Advisor Position in York to work for a reputable business within the Non for Profit Sector! This would be an exceptional...
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Receptionist
2 days ago
York, United Kingdom York Leisure Centre Full timeGLL is looking for a Concierge at York Leisure Centre If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Concierge, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or...