Rehab Programmes Coordinator

CVLife is seeking to recruit a high-caliber and enthusiastic Rehab Programmes Coordinator, to join our Lifestyles Health & Wellbeing Management Team, to aid with the development and growth of health and wellbeing programmes.
Ideally, you will be an experienced individual with knowledge of health and rehab related referral programmes, with a fitness or health sector background. You will be able to lead existing and new wellbeing initiatives in a forward thinking organization, ensuring that the highest levels of customer satisfaction are experienced.
The successful applicant will have good leadership, organisation and planning skills and be an outstanding communicator and motivator; showing positive assertiveness to a strong team of instructors.
You will be required to work early mornings, evenings and weekends and required to travel to public events and across sites in a working day, therefore a flexible approach to working is essential.

**Overall purpose and objective of the role**:
To coordinate the Lifestyles Rehabilitation programmes for CVLife, including staffing, marketing and programming.
This job description is neither exhaustive nor exclusive and may be reviewed in the future depending upon the operational requirements and staffing levels.
**Main Duties of the Role**
- To coordinate all health and rehab related programmes inclusive of staffing, facility bookings and session content where applicable.
- To develop and promote specialist classes.
- To deliver sessions across the rehab programmes when required and monitor and adapt programme’s contents accordingly.
- To provide in house staff training where required in relation to programme developments.
- To organise external staff training in-line with budgets.
- To hold regular meetings with rehab Instructors.
- To provide weekly and monthly analysis of session statistics relating to programme’s participation.
- Attend regular meetings with the Health and Operations Manager to report on all areas within rehab programs and develop future initiatives.
- To liaise and work closely with the Health and Fitness Operations Manager to ensure required level of staffing and operational standards are maintained within the parameters of the rehab programmes.
- To attend training/refresher courses as appropriate to maintain qualifications and standards of good practice and organise as is necessary for Lifestyles Instructors to ensure that their qualifications are kept up-to-date.
- To be responsible for ensuring that staff qualifications and training records are always kept up to date.
- To be responsible for mentoring, counselling, supporting, advising, coaching and the development of staff.
- To ensure that all rehab instructors project a professional, friendly, and presentable image of CVLife always.
- To maintain all relevant administrative records and reports.
- To act as the main point of contact for new referrals from UHCW and other organisations to carry out regular checks on rehab programmes promotional material (i.e. leaflets) to ensure correct information and appropriate levels are available.
- To be pro-actively involved in the organisation and development of new and existing promotional activities linked with the work of CVLife.
- To visit venues outside the Centre as required by the Manager or other member of the Management team to promote the rehab programmes.
- To carry out regular checks on rehab programmes promotional material (i.e. leaflets) to ensure correct information and appropriate levels are available.

**RESPONSIBILITIES FOR ALL EMPLOYEES**
- To embrace and lead by example on the Company’s key values of PRIDE, PASSION and PERFORMANCE or those that might at any time be subsequently re-defined.
- To undertake all duties and fully comply with all of the Company’s general standards and those relating to the specific requirements of the role.
- To carry out tasks at a range of sites that are either operated or managed by the Companies / Trusts or where services are delivered by the Companies / Trusts.
- To be involved in any aspects or opportunities for sharing of good practice, expertise and responsibilities within the Companies / Trusts. To generally help promote the work and public image of the Companies / Trusts, always maintaining high standards of customer service and personal appearance.
- To attend and fully engage with all internal training and development requirements and opportunities, and maintain such qualifications as required by the demands of the role.
- To interact positively with customers adopting a friendly and professional approach at all times.

**Person Specification**

**Essential Personal Attributes**
- Excellent communicator to various levels of internal and external representation.
- Adaptable and approachable.
- Positive assertiveness.
- High levels of self-motivation and organisation.
- Outwardly enthusiastic and confident.
- Show a flexible approach to work.
- Professional pride.
- Approachability to sta