Admin Assistant

2 weeks ago

Whitstable, United Kingdom Vermelo RPO Full time

Admin Assistant - Whitstable

Salary - £20,000 - £21,000

Hours - Monday to Friday 9:00 am to 5:00 pm

If are you looking for a new opportunity to work for a large multiband company, then this could be the opportunity for you

We are looking for someone driven, confident and someone who is looking for a challenge.

To provide administrative support to the Broker Response Team to ensure that all daily tasks are completed within set Service Level Agreements.
- Dealing with a variety of Incoming and Outbound calls
- Updating Policy Systems with new business, adjustments, cancellations, and renewals as requested by the broker
- Adhere to strict MID timelines and a high level of accurate data processing
- Able to undertake other reasonable responsibilities and projects when required
- Adhere to Company processes about FCA, DPA and any other regulatory requirements

**Key Skills and Knowledge**
- A good degree of computer literacy and understanding of MS Office suite
- Excellent organisational skills

**Essential Skills**
- Ability to plan and prioritise volumes of work
- Excellent telephone and communication skills
- Ability to work as part of a team
- Good eye for detail

**Desirable Skills**
- Good understanding of Motor and Home Insurance
- Flexible and enthusiastic approach to work
- Willingness to develop

**Competencies**:
Communication Skills

Customer Focus

Team Work

Flexibility and Managing Change

Planning and Prioritisation

**What benefits are there?**

We offer 30 days holiday (including Bank Holidays) with the ability to buy and sell more days. We have a contributory pension scheme, health and wellbeing support, life assurance which is 4x annual salary, and a whole online portal full of individual benefits including retail discounts, memberships, discounted restaurants, cinema tickets and much more.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£21,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Referral programme
- Sick pay
- Store discount
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Whitstable, CT5 3FD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (preferred)

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