Document Control Assistant

1 week ago


Peterborough, United Kingdom Taylor Rose Full time

This role involves but is not limited to:
Opening post, sorting, scanning, separating original documents and distributing mail from the digital mailroom tool

Processing outgoing post including letters and parcels, using Royal Mail PPI system, Click & Drop or couriers as appropriate

Dealing with colleague queries on mailroom

Greeting clients and visitors, maintaining a professional approach

Accepting/processing client documentation

Certifying ID documents

General admin duties

Receiving deliveries into the office and distributing accordingly

Providing refreshments for clients and meetings

Covering holidays and sickness of team members

Arranging courier/parcel deliveries and collection when required

Training new members of the team as necessary

**Requirements**:
A professional, flexible and reliable attitude and approach

Strong organisational skills

Presentable appearance

Customer focus with a proactive “can do” attitude

Strong communication skills & ability to communicate at all levels and across all departments

Able to work within a team as well as independently

Able to demonstrate initiative, strong work ethic and ability to problem solve

Ability to prioritise workload

Acute attention to detail

Willingness to learn new skills and adapt to change

Have a good understanding of the Microsoft office and ability to learn use of case management systems

Company Core Values:
Aspirations: To be the best that you can, motivated to do things better, works smarter not harder, embraces changes, learns form mistakes, takes an interest in the vision of the business

Integrity: Open and honest, shows respect, admits mistakes, looks at ways to improve and share ideas

Innovation: Creative and Dynamic, Adaptable to change, seeks ways of doing things better, get involved with work that makes a difference, continuously learns new things for personal development

Commitment: Relationships for the long-term



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