Clinical Admin Support

Provision of an efficient, comprehensive, confidential, administrative and support service to the Crisis Resolution and Home Treatment Community teams.

Responsible for the day-to-day administration of the team, ensuring service users and staff are provided with a comprehensive support service.

To undertake clinical administrative work as required by the Clinical Team / Admin Team Leader

To deal efficiently with all correspondence, monitoring telephone enquiries and providing information as appropriate.

To deal with enquiries/visitors.

To deal with patient enquiries.

To liaise and deal with all departments and external agencies, patients, and Carers.

Undertake office duties, including faxing, filing photocopying, dealing with incoming / outgoing mail. Dealing with all telephone calls and associated duties in an efficient and timely manner.

Arranging transport and appointments for patients as and when required.

Arranging translation services for patients.

To undertake any other duties that would be a reasonable expectation of the role.

Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.

As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to flexible and agile working, including the opportunity to join our bank.

Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.

We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.

If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you

TeamNottsHC

To undertake clinical administrative work as required by the Clinical team / Admin team leader

Providing cover and support and working in a team

To type and compose letters, memoranda and other documentation as required.

To source and process information as required.

Using Microsoft Excel, producing reports with the Trust reporting system to show high quality reports within agreed deadlines, as required.

To convene and attend regular team meetings as required, producing agendas and accurate minutes, making all necessary arrangements, including the collation of papers and agenda items.

Maintaining efficient filing systems for patient’s records and documentation, carrying out regular checks on the correct filing of all information in line with Information Governance procedures. Uploading clinical documents to RIO.

To support trained staff to ensure that data is recorded onto RIO in line with data quality and timeliness requirements, as indicated by the Trust.

Updating information boards as directed by the Admin Lead / Clinical Leads

Monitor and maintain adequate levels of all stock and non-stock items etc.in line with standing financial instructions

Arranging translation services for patients.

To undertake any other duties that would be a reasonable expectation of the role.