Service Co-ordinator West Moors

7 days ago

West Moors, United Kingdom Serco Plc Full time

Who we are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

**Contract Type**: Permanent, Full Time
**Location**: DFG West Moors, West Moors, BH21 6QS
**Working Hours**: 40 hours per week, Monday to Friday 9:00AM - 5:30PM (Flexibility available on start and finish times)
**Salary**: Up to £25,000 dependent on experience

Here at VIVO we are looking for a Service Co-ordinator to be based at DFG West Moors in Dorset.

This is a key role that will assist in the delivery of the contractual deliverables on site. You will be providing administrative support for the effective and compliant delivery of departmental duties for a team of three.
You will be responsible for the preparation of reports utilising MS Excel, Maximo and other IT systems to monitor business performance. You will also support management by booking facilities, taking minutes during meetings, recording attendance, and assisting contractors with site access.

Other Key responsibilities include;
Maintaining office filing system, of both hard copy and electronic files
Assist with complaints in a timely and satisfactory manner
Support the IT department with on-going system developments including testing of new updates and bug fixes
Produce and analyse data, maintain accurate records and assist in the identification of ensuing trends

It is essential to be considered for this role that you;
Have an NVQ Level 2 qualification in Administration, a related discipline or equivalent experience
Have experience and are familiar with MS Packages, including excel
Experience of working within a team
Have good communication skills

It is desirable that you have;
An accredited Office Health and Safety qualification
An accredited training qualification in MS Office Packages
Experience of operating within an MOD environment and have familiarity with geography and establishments within area of responsibility

You must be able to pass SC Clearance to be considered for this role.

What we offer

Up to 6% contributory pension scheme
25 Days annual leave
Volunteer leave
Established reward and recognition scheme
One paid professional subscription
Life Assurance Policy
Employee discount and reward schemes
Interesting, varied, and enjoyable work
A company that recognises your contribution
Training opportunities and qualifications within a supportive environment to ensure career progression

VIVO Defence Services

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