Apprentice Customer Care Assistant

2 weeks ago


London, United Kingdom Generate FS Full time

**Overview**
**Duties**
- **Explaining Generate services to new workers and clients**:

- Recording customer data and entering into internal databases
- **Working to deadlines**:

- Meeting and working with external clients Generate FS Ltd
- **Handling customer issues with confidence, providing resolutions to ensure the highest level of customer service**:

- Representing Generate in a positive manner
- PROGRESSION
- Upon successful completion of the Level 3 Business Administration apprenticeship you will have achieved a nationally recognised qualification.
- There may be the opportunity to become a Junior Account Manager after successfully completing your apprenticeship
- **Requirements**:

- Previous experience in a customer service setting is preferred but not essential; training will be provided.
- A genuine passion for helping others and a strong sense of empathy.
- Excellent communication skills to effectively interact with clients.
- Ability to work independently as well as part of a team.

**Job Types**: Full-time, Apprenticeship

Pay: £16,000.00-£18,000.00 per year

Schedule:

- 8 hour shift
- Day shift

**Education**:

- GCSE or equivalent (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 04/04/2025
Reference ID: Apprentice Customer Care Assistant



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