Housing Options Officers

2 weeks ago


King's Lynn, United Kingdom West-Norfolk Full time

**Housing Options Officers**

Starting salary up to £34629 per annum

Post 1 Permanent full time

Post 2 Fixed Term contract through to 30.06.2027

**Based at King’s Court Council Office, Kings Lynn, Norfolk.**

Are you looking for a role that will help towards ending homelessness in West Norfolk, person by person? If you have excellent communication skills and a creative and practical approach to problem solving, then we have the perfect opportunities for you.

You will respond to enquiries from people in often complex and difficult situations providing them with high quality housing advice that will help them to access the services they need to prevent homelessness. You will investigate and assess people who are homeless or threatened with homelessness in line with relevant legislation. You will examine and report on factors which lead to housing needs and assist with innovative solutions to the housing problems facing people today, working under the council’s new Homelessness and Rough Sleeping Strategy.

You must have experience in a housing or related setting with a good working knowledge of welfare benefits and eligibility criteria for social care. You will have experience of working with the public in particular vulnerable people and have a clear understanding of equality issues.

One of the roles will specialise in supporting refugee households, particularly from Ukraine and Afghanistan. Therefore, we would particularly welcome applicants with relevant language skills and strong cultural awareness skills.

**_
Subject to a satisfactory enhanced Disclosure, through the Disclosure and Barring Service._**

**Closing Date: 3 October 2024**

**_ Please see job description below for full details of the job role before you apply:_


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