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Learning Experience Designer
2 weeks ago
At least 5 years’ experience in instructional design and developing learning content.
- 5+ years’ experience & high proficiency in one or more of the following tools: Adobe Captivate, Articulate Storyline, Lectora, Adobe Creative Suite (InDesign, Illustrator, and Photoshop), and related SCORM production tools.
Job summary
Learning Experience Manager - EU Delivery Service Partners
At Amazon, we're working to be the most customer-centric company on earth - including how we fulfil and deliver customer orders. The goal of Amazon’s Delivery Service Partner (DSP) Management Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class experience through the introduction of pioneering new products and services in the last mile delivery space. We are looking for a Learning Experience Manager for our EU Amazon Last Mile team.
The Learning Experience Designer will partner with global stakeholders and Subject Matter Experts (SMEs) to source materials and develop and re-imagine interactive and engaging digital development experiences for our Delivery Service Partners (DSPs). They will also act as a trusted advisor on digital and blended learning programs and content production, providing consultancy to individuals and teams across the business. To do this you will support the rollout of learning programs and design, create, and deliver quality, on-brand training materials, raising the bar for creative and effective adult education methodologies. You will also lead the development of standards, best practices and templates for learning through our LMS and beyond.
You should bring a background of implementing L&D programs alongside a data-obsessed approach to learning evaluation, leveraging metrics metrics and globally accepted feedback mechanisms to quantify the impact of learning and measure the success of learning programs. Functional skills should span the learning design lifecycle and include, but not be restricted to rubric and skills matrix design, storyline and ID development, e-learning creation, LMS administration skills, as well as the ability to lead on content templates and ID best practices. Experience collaborating and leading on projects cross-functionally with demanding stakeholders and working efficiently across geos and time zones is critical.
Location within EU is negotiable.
Key job responsibilities
- Use appropriate tools and delivery methods to produce blended learning materials promoting learning through self-study, practice, performance support, socialization and knowledge-sharing.
- Continually evaluate solutions for quality, business impact, and scalability.
- Leverage technology to improve learner access and provide just in time learning.
- Pursue a deep understanding of learner roles to ensure that learning solutions meet the needs of stakeholders and end users.
- Maintain knowledge of new learning approaches, technology and tools through continuous research to ensure our solutions deliver innovation.
- Participate in a community of learning professionals to share best practices and identify emerging learning needs.
- Develop assessments that measure learner outcomes including productivity and understanding
Implementing learning design methodologies, developing best practices and standards for learning content, LMS admin and configuration, video editing, animation, and graphic design
- Experience using data collection, research, and analysis to evaluate project outcomes and improve individual and organisational performance
- Experience with emerging tech trends for content creation (e.g., web-based Learning Platforms, Social Learning, Gamification, Virtual Reality, Augmented reality and HTML5)
- Experience in producing high-quality written output for a variety of stakeholders and learners
- Experience leading on learning projects and managing stakeholder engagement and expectations
- Ability of another EU language
- Experience using Docebo LMS
Experience collaborating cross-functionally with stakeholders and working efficiently across geos and time zones is critical.
