Accounts Administrator

1 week ago


Isle Of Man, United Kingdom Frank Solutions Full time

**This job is office based in the Isle of Man - South Ballasalla**

**Job Purpose**

To carry out day-to-day finance operations, including credit control, invoicing, customer account management, and maintaining accurate financial records, while ensuring compliance with internal procedures and supporting timely financial reporting.

**Key Responsibilities**
- Generate and issue sales invoices, customer statements, and payment reminders, ensuring timely and accurate maintenance of the sales ledger.
- Monitor outstanding debts and assist in chasing overdue payments, escalating non-payment to the Credit Manager when appropriate.
- Ensure agreed customer payment plans are followed, taking prompt action on missed payments and escalating concerns as necessary.
- Place non-paying customer accounts on hold promptly to protect revenue, uphold credit control, and support cash flow.
- Deal with, investigate, resolve, and respond to queries from customers, suppliers, and internal colleagues in a timely and professional manner.
- Process and record customer deposits and final payments accurately.
- Assist with customer quotations and order confirmations and issue final invoices in coordination with the sales and finance teams.
- Conduct initial credit checks on new customers using credit reference tools.
- Maintain accurate customer records including billing addresses, contact details, and credit terms.
- Support the onboarding of new customers, ensuring relevant documentation and setup steps are completed.
- Provide support across other finance functions.
- Liaise with internal departments to ensure accurate billing, resolve disputes, and maintain smooth financial workflows.
- Act as the first point of contact for incoming calls and correspondence, ensuring prompt and professional handling of customer, supplier, and internal queries.
- Work closely with colleagues to maintain and keep internal spreadsheets accurate and up to date.

**Qualifications**

Essential:

- GCSEs (or equivalent) in English and Maths - Grade C/4 or above.
- Previous experience in a finance, credit control, or accounts administration role.

**Job Types**: Full-time, Permanent

Pay: £45,000.00-£50,000.00 per year

**Benefits**:

- Free parking

**Experience**:

- Accounting: 2 years (required)

Work Location: In person



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