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Customer Accounts Administrator

2 weeks ago

Linton, United Kingdom Plumbs Dairy Ltd Full time

**Working hours: 8.30am -** 4**pm Monday, Tuesday, Wednesday and Friday**

Job brief

Plumbs' Dairy are looking for a reliable Customer Accounts Assistant. Your primary role will be to ensure that you are accurately recording what has been delivered to each customer daily. You will also be ensuring the rest of the team (over 30 milk men and women) have adequate information and support to be able to do their work efficiently.

**Responsibilities**:

- Taking payments from customers over the telephone and via the post, and logging them securely and accurately against the relevant accounts
- Accurately recording large numbers of BACS payments against relevant customer accounts
- Keeping the delivery drivers rounds books and customers’ accounts completely accurate and communicating any changes with the relevant milkman/woman
- Chasing customer debts where an account hasn’t been paid (sending reminders, letters, calling customers etc) and taking further action where necessary
- Creating promotional leaflets to promote seasonal offers
- Assisting colleagues whenever necessary

**Requirements**:

- Experience in an office and/or customer service role
- Ability to work well within a small team
- Able to multi-task in a busy role without losing attention to detail, in a calm manner
- Excellent organisational skills
- Familiarity with office management procedures

**Job Types**: Part-time, Permanent

Pay: From £18,220.80 per year

**Benefits**:

- Casual dress
- Employee discount
- On-site parking

**Experience**:

- customer service: 2 years (required)

Work Location: In person