Customer Service and Office Administrator

1 week ago


Linton, United Kingdom EC Resourcing Full time

Key responsibilities will include:

- Taking payments from customers over the telephone and via the post, and logging them securely and accurately against the relevant accounts
- Calling wholesale customers on a daily basis to confirm and amend their orders for the following day. Recording orders accurately on their account and also communicating any changes with the relevant milkman/woman
- Acting as the first point of contact for any customer complaints - either dealing with them personally with excellent interpersonal skills or escalating where necessary.
- Creating promotional leaflets to promote seasonal offers
- Assisting colleagues whenever necessary


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