Hotel Receptionist

2 weeks ago


Birmingham, United Kingdom The Great Barr Hotel Full time

**Previous applicants need not apply**

Job Title: Hotel Receptionist with Opera Software Experience

Location: The Great Barr Hotel Birmingham

Job Summary:
**Responsibilities**:

- Greet guests in a friendly and professional manner upon their arrival.
- Handle guest inquiries, requests, and complaints promptly and courteously.
- Manage hotel reservations using Opera software, ensuring accuracy and efficiency.
- Process guest check-ins and check-outs swiftly and accurately.
- Coordinate with other hotel departments to fulfill guest requests and resolve issues.
- Maintain a clean and organized front desk area.
- Answer phone calls and direct them appropriately.
- Assist guests with luggage and other needs as required.
- Provide guests with information about hotel facilities, services, and local attractions.
- Handle cash and credit card transactions accurately and securely.
- Collaborate with housekeeping and maintenance staff to ensure rooms are ready for guests.
- Uphold hotel policies and procedures to ensure guest satisfaction and safety.
- Keep updated records of guest interactions and transactions.

**Requirements**:

- Proven work experience as a Hotel Receptionist or similar role.
- Proficiency in using Opera software for hotel management.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a positive attitude.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Attention to detail and accuracy in handling guest information and transactions.
- Ability to remain calm and composed under pressure.
- Flexibility to work shifts including evenings, weekends, and holidays.
- High school diploma or equivalent; additional certification in Hospitality Management is a plus.

**Job Type**: Part-time

Pay: £11.44 per hour

Expected hours: 16 - 24 per week

**Experience**:

- hotel receptionist: 3 years (required)

**Language**:

- English (required)

Work Location: In person

Expected start date: 09/12/2024


  • Hotel Receptionist

    1 day ago


    Birmingham, United Kingdom The Great Barr Hotel Full time

    **Previous applicants need not apply** Job Title: Hotel Receptionist with Opera Software Experience Location: The Great Barr Hotel Birmingham Job Summary: **Responsibilities**: - Greet guests in a friendly and professional manner upon their arrival. - Handle guest inquiries, requests, and complaints promptly and courteously. - Manage hotel reservations...

  • Hotel Receptionist

    2 weeks ago


    Birmingham B HS, United Kingdom The Great Barr Hotel Full time £12,960 per year

    Previous applicants need not applyJob Title: Hotel Receptionist with Opera Software ExperienceLocation: The Great Barr Hotel BirminghamJob Summary:We are seeking a skilled and professional Hotel Receptionist with experience using Opera software to join our team. The ideal candidate will be responsible for providing exceptional customer service to guests,...


  • Birmingham, United Kingdom Hotel Du Vin Full time

    Rate of pay £11.95 Per Hour / 32 Hours per week Type of contract - Permanent Location - Birmingham We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with...

  • Hotel Receptionist

    2 weeks ago


    Birmingham, United Kingdom Campanile Hotel Birmingham Full time

    Working at Campanile hotels means working in a small but happy and tight-knit team. We work together to ensure our guests feel at home and most importantly, enjoy their stay with us. You’ll be a natural team player and be able to see the bigger picture in an environment where there is always something happening. As Receptionist you will be polite, calm and...

  • Hotel Receptionist

    1 week ago


    Birmingham, United Kingdom Campanile Hotel Birmingham Full time

    Working at Campanile hotels means working in a small but happy and tight-knit team. We work together to ensure our guests feel at home and most importantly, enjoy their stay with us. You’ll be a natural team player and be able to see the bigger picture in an environment where there is always something happening. As Receptionist you will be polite, calm and...

  • Hotel Receptionist

    2 weeks ago


    Birmingham, United Kingdom Collection Hotel Full time

    We have a vacancy on the hotel front desk for a receptionist. As Receptionist, you will provide reception services for hotel guests and contribute to an overall positive experience from check-in through to check-out. You will need to be friendly, professional and confident. There are 2 reception day shifts 7am - 3pm and 3pm - 11pm, you need to be flexible to...


  • Birmingham, United Kingdom Macdonald Burlington Hotel Full time

    _**bout us**:_ Macdonald Burlington Hotel in the centre of Birmingham is found amid the stunning architecture of the city’s beautiful New Street - the hotel being the closest four* hotel to Grand Central & Birmingham New Street train station with just a stone's throw away. A charming and historic Birmingham venue, Burlington is steeped in history....

  • Hotel Receptionist

    2 weeks ago


    Birmingham, United Kingdom Holiday Inn Birmingham Airport NEC Full time

    **FULL TIME HOTTEL RECEPTIONIST** The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a **Hotel Receptionist,** you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that...

  • Hotel Receptionist

    1 day ago


    Birmingham, United Kingdom AC Hotel Birmingham Full time

    **Hotel Receptionist - Part-time role, 24 hours per week.**: Competitive Salary and Benefits AC Hotel Birmingham, Birmingham B1 1RL **The Role**: This is a part-time role, working 24 hours per week. As ‘Hotel Receptionist’ you’ll be on the front line, delivering on our mission! You’ll be delivering attentive customer focused service, understand...

  • Hotel Receptionist

    1 week ago


    Birmingham, United Kingdom Apollo Hotel Full time

    This is a truly exciting time to join **The Apollo Hotel**. Well established 3 star hotel minutes from the City Centre with 126 bedrooms and large conference and banqueting, the property has undergone major redevelopment and refurbishment. Popular with Corporate and Leisure guests, the hotel is well known for its vibrant, professional, warm, friendly staff...