Marketing Operations Lead

2 weeks ago


Altrincham, United Kingdom 4th & Reckless Full time

**Overview**:
**Key Responsibilities**:

- **Marketing Critical Path Management**: Own and oversee the master marketing timeline, ensuring all key campaign and launch milestones are planned, tracked, and delivered.
- **Comms Continuity**: Work closely with channel owners (social, influencer, CRM, SEO, paid media) to ensure aligned messaging, cohesive content rollout, and consistency across every touchpoint.
- **Cross-functional Collaboration**: Partner with internal teams including product, merchandising, buying, creative, finance, and logistics to ensure all departments are aligned and prepared for upcoming activity.
- **Campaign & Launch Coordination**: Manage the planning and delivery of marketing campaigns and product launches—driving progress, identifying risks, and resolving blockers to keep projects on track.
- **Community Growth Support**: Collaborate with brand and social teams to plan and execute events, influencer activations, and community-building initiatives that strengthen customer loyalty and brand affinity.
- **Process & Workflow Improvement**: Continuously optimise marketing operations, removing inefficiencies and building scalable systems to support a growing team.
- **Budget Coordination**: Support campaign budget tracking and work with finance to monitor spend, approvals, and cost control.
- **Post-campaign Reviews**: Coordinate inputs across teams to support post-campaign analysis and reporting.

**Requirements**:

- Strong Marketing operations, campaign management, or project delivery background—ideally within fashion, beauty, or eCommerce.
- Deep understanding of the marketing mix and how various channels (social, CRM, paid, influencer, SEO) contribute to brand and commercial success.
- Strong project management skills with a proven ability to coordinate complex timelines and multiple stakeholders.
- Confident communicator with excellent collaboration and relationship-building skills across departments.
- Highly organised and detail-oriented, with a proactive, problem-solving mindset.
- Passionate about fashion, community-building, and customer experience.
- Experience planning or supporting brand events or activations is a strong bonus.

**Benefits**

- Birthday day off
- 25-day holiday
- Flexible hours
- Vibrant team
- 40% off staff discount
- Team socials
- Competitions
- Hybrid working - 4 days in the Altrincham office



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