Process Analyst

2 days ago

Llantarnam Industrial Park, United Kingdom Advanced Resource Managers Limited Full time

ARM are recruiting for a Process Analystwithin a large defence company in Cwmbran, Newport.

You will be joining a mature environment, where your contributions will have a direct impact on safeguarding the U.K. at home and abroad.

As a Process Analyst you will be responsible for:

- Support the ongoing maturity of the SGB IT BSC and KPI adherence
- Support the ITM Process Reviews
- Lead the weekly governance meetings
- To maintain a timetable of compliance matters (Process / Security / Audits / Internal Controls)
- Ensure compliance with project management standards for governance
- Create process documentation/workflows, knowledge articles and self-service guidance for IT
Services
- Review information and trends to ensure that the output of processes are achieving the
desired results and that services are meeting agreed-upon service levels
- Conduct maturity assessments against the process activities to highlight areas of
improvement or concerns
- Identify issues and risks
- Bring inconsistencies and problems to the attention of management
- Participate in the problem resolution
- Extract reports and provide a high-level analysis of data for review
- Maintain a complete understanding of and adheres to all IT policies and processes
- Contributes to team effort by accomplishing related results as needed.
- Exceptional ability to formulate compliance policies, procedures, and related documentation.
- Advanced analytical abilities.
- Effective research and professional networking skills.

Has sound knowledge of the principles and concepts that underpin change management and
can advise on a 'good practice approach' to business change.
Works well under pressure and with complexity and ambiguity and can flex to changes in
business focus.
Able to define problems and evaluate new concepts and ideas and identify recommendations
and solutions.
Excellent interpersonal and communication (including presentation) skills and a proven
ability to develop, maintain and enhance relationships with a variety of internal and external
contacts.
Able to identify both the overt and covert culture of the organisation and its influence on the
change.
Strong project management and organisational skills, and a high awareness of the project
and programme context and discipline. Fully competent at planning, risk management, and
dependency-management

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