Education Support Administrator

Job number

**ENG03388**
- Faculties

**Faculty of Engineering**
- Salary or Salary range

**£40,201 - £44,722 per annum**
- Location/campus

**South Kensington Campus - Hybrid**
- Contract type work pattern

**Full time - Open ended**
- Posting End Date

**3 Feb 2025**

**About the role**:
An exciting opportunity has arisen for an enthusiastic and motivated individual to join an experienced and lively team in the Education Office in the Department of Electrical and Electronic Engineering.

The Department of Electrical and Electronic Engineering is a leading department among UK universities with a reputation for excellence in both teaching and research. The department is part of the Faculty of Engineering and consists of approximately 750 undergraduates, 180 MSc students, 260 postgraduate research students, and 200 staff.

**What you would be doing**:
The Education Support Administrators provide administrative support for a range of education tasks for either undergraduate (UG) or postgraduate students throughout their whole life cycle from recruitment to graduation. You will undertake a variety of tasks, including:

- Supporting the effective and efficient delivery of undergraduate and postgraduate programmes in the department in the areas of admissions, examinations, and student progression.
- Organising student events.
- Collaborating with other members of the Education Support team to ensure the smooth running of all aspects of the Education Office.
- Working flexibly to meet demanding service delivery and customer service requirements and to ensure an excellent student experience in the department.

**What we are looking for**:
We are looking for an enthusiastic, flexible, and motivated person who is committed to their development and has the following experience/skills:

- Educated to ‘A’ Level standard (or equivalent).
- Experience of working with student record databases.
- Experience of working in a customer or service-focused environment.
- Working knowledge of a range of computer-based procedures and software packages, including Microsoft Office (Word, Excel, Access, and Outlook), and Microsoft Apps such as SharePoint.
- Excellent communication, written and oral, and interpersonal skills, with students and staff.
- Ability to work within a team, taking the initiative to deal with unforeseen problems and circumstances.
- Flexibility and adaptability to working in a changing environment.

**What we can offer you**:
This is a Full Time and Open-ended role based at the South Kensington Campus. This role will involve some out-of-hours activity support such as Open Days.

**Further information**:

- Proposed Interview date: 19th Feb 2025- Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

**About Imperial**:
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial College London.

**Our Culture**:
Our values are at the root of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.