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IT Systems Administrator

3 weeks ago

Camberley, United Kingdom Additional Resources Ltd Full time

**IT Systems Administrator**

**Location: Camberley, Surrey.**

**Salary: Competitive salaries with full benefits plus investment in your development/training.**

We are looking for an IT Systems Administrator to work within the IT team in Camberley, Surrey.

**Responsibilities**:

- Provides the central point of contact for all IT support queries.
- Provides 1st line support (telephone & face to face), including diagnostics and resolution.
- Monitor all IT Help Desk system support request and resolve swiftly and efficiently.
- Achieve a resolution to support calls.
- Prioritise service requests by urgency and impact.
- Install, support and relocate hardware and connecting devices to the network.
- Troubleshoot software problems in a methodical way.
- Produce documentation of IT Helpdesk procedures.
- Provide basic IT training for new users and liaising with external trainers to provide more in-depth training.
- Maintain IT records relating to software renewals and licences etc.
- Participate in the delivery of IT projects and ensure that project tasks are delivered on time.
- Provide out of hours upgrades (if required).

**You have**:

- Excellent IT knowledge.
- Client / customer service experience, strong interpersonal skills, good attention to detail.
- Ability to prioritise your workload.
- Work independently as well as collaboratively as part of team.
- Have a positive attitude and can-do approach.
- Motivation for a career change or starting an IT career with the willingness to learn.

**The Company**:
The Company is a fast growing award winning, Legal 500 ranked, advising UK and international businesses and individuals with excellent client legal services.

**_Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003._