Ward Administrative Assistant

4 days ago

Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

An exciting full time position has become available to work as an administrator and receptionist on the Paediatric Wards at the Royal Berkshire Hospital.

The post holder will provide administrative and secretarial support
to the Paediatric Ward Managers and provide front of house service on our reception desk.

The job holder will display the agreed behaviours of the Directorate and the Trust as encapsulated by the performance management and personal development documentation, and in particular, the Trust expects all staff to comply with all relevant policies and codes of conduct and to display the values of the Trust.

The key purpose of this role is to deliver a 'world class' service to the Trust and the job holder will be expected to deliver this level of service through personal conduct, personal responsibility and the following key characteristics.

The post holder will work closely with the Ward Manager and all
relevant members of the multi-disciplinary team and provide a
comprehensive administrative service.

The post holder will develop and implement administrative
systems in the allocated areas, which will ensure the efficient and
effective running of the wards, allowing the Ward Manager/team
to concentrate on the clinical aspects of their role.

The post holder will also respond to enquiries from patients and
their visitors, and liaise with staff from other wards and
departments.

The Post holder will be working in a patient facing, ward based
role at the Royal Berkshire Hospital. They will work under the
direction of the Ward Manager. They will assist and support with
the implementation of patient discharge; as well as aiding general
flow of patients through the hospital with guidance from Ward
Manager/team as required. They will assist with the planning and
implementation of the patient discharge by liaising with medical
team to provide a proactive and continuous process of discharge
planning.

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