Ward Manager Assistant

2 weeks ago

Reading, United Kingdom Royal Berkshire Nhs Foundation Trust Full time

Job OverviewWe are looking for an enthusiastic person who will enjoy working in a busy environment working with a multi-professional group. The Ward Manager Assistant will support the smooth running of the ward by providing administration and secretarial support and will be instrumental in reviewing administration processes and identifying more efficient and effective ways of working.ResponsibilitiesProviding secretarial support.Ensuring relevant paperwork is available for ward meetings, patient discharges, communication with health visitors and external health services, etc.Preparing and typing letters and reports, including the recording and reporting of Action Notes from ward meetings.Assisting in analysing and responding to service user feedback in order to improve services.Organising meetings.Assisting the planning of the Off Duty Rota.Collating Annual Leave and Sick Leave information for staff.Assisting in organising mandatory and other training for the staff.Organising the servicing and maintaining the log of equipment and estates and facilities issues, liaising directly with the appropriate departments.Assisting and actioning matrons rounding's where required.Assisting in the administrative process for the recruitment of new staff.Procuring ward goods/supplies relevant to the service, within agreed budget.QualificationsGCSE or equivalent in English and Maths, grades A-CAdministration/Customer Care or equivalent experience, experience of using Microsoft Office, including Word and ExcelExperience of working in a multidisciplinary teamCustomer Care experienceExperience of handling patient/customer queriesDesirable CriteriaExperience of using patient data systemsExperience of working in a healthcare settingBenefitsFlexible working opportunities and a strong emphasis on your work, life balanceAnnual leave – 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staffNHS pension schemeEmployee Assistance ProgrammeMoney Advice ServiceGenerous maternity, paternity and adoption leave for eligible staffOn-site nursery (based at RBH)Full educational library servicesCycle to work scheme, lockable storage for cyclesBus to work schemeExcellent rail and bus linksA huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail. #J-18808-Ljbffr

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