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Tradepoint National Accounts Co-ordinator

2 weeks ago

Eastleigh, United Kingdom B&Q Full time

**About the role**

**Permanent (Open to flexible working)**

**Up to £27,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + Office working (5 days per week in the office)**

**Southampton, Store Support Office**

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a TradePoint National Accounts Co-Ordinator and you’ll be a big part of this.

Role Purpose: To provide on-going performance management information, through team engagement within SSO and the TradePoint team of the ‘National Accounts’ team. Support the development and communication with all business internal and external partners around the implementation of the ‘National Account’ strategy

**Key responsibilities**

**Responsibilities**:

- Support the delivery of the TradePoint ‘National Accounts’ proposition by supporting the National Account field team, TradePoint Administrator and TradePoint general enquires.
- Provide MI reporting and analysis to support the National Accounts strategy, Field Team and Customers.
- Liaise with the field team with all aspects of general customer account management, around reports, dashboards and card data.
- Support the effective recruitment of new and existing ‘National Account’ customers, through effective administration processes and account planning.
- Develop and maintain collaborative helpful working relationships within all internal and external business partners to support the ‘National Account’ proposition and strategy.

**Required skills & experience**

Experience Required:

- A proven record of excellent administration skills
- Advance MS Office skills, especially Excel, Access, PowerPoint and Sharepoint
- Competent Power BI, SAP skills
- Strong analytical skills and commercial experience
- Commercial awareness (understanding the concepts and implications of profits, costs, margins, being able to analyse sales, build reports and draw conclusions)
- Excellent communication and people skills
- Passion and great values around customer service
- Good planning and Organisational skills
- Professional, self-motivated individual with a passion for delivering great team results
- The ability to work well under pressure
- Maintains enthusiasm and develops effective working relationships to drive great team performance

**What's in it for me?**

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities**. **You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more