Administrative Service Coordinator
2 weeks ago
**Main Responsibilities**:
- Organising the correct documentation to enable the Field Service Engineers to travel to customer sites.
- Responsible for ensuring that the correct equipment and kitting is available specific to customer specifications/job requirements.
- Organising training for Field Service Engineers.
- Communicating effectively with customers and Field Service Engineers to resolve service delivery issues.
- Maintaining and updating Field Service Engineer management systems to enable regular reporting on KPI’s such as utilisation hours.
- Ensure all procurement activities, including invoicing are carried out for customer billing.
- Scanning/cataloguing drawings and other historical data.
- Handling customer enquiries.
- Creating purchase requisitions and order input (VIS based).
**Person Specification**
Skills & Experience:
- Previous experience of travel booking and organisation, particularly in relation to offshore/overseas engineers would be advantageous.
- Clear and highly effective communicator, both verbal and written.
- Proactive and very well organised with attention to detail and quality.
- Able to interpret and process information from many sources.
- A ‘can do’ attitude and the will to want to make a difference.
**About Us**
The BRUSH Group is the world’s largest independent manufacturer of generators above 20MVA. With a comprehensive range of products and services including transformers, switchgear and control & monitoring systems, BRUSH is your ideal partner for electric powergeneration, distribution monitoring and control.
BRUSH has been a key figure within Electrical Engineering for over 130 years, offering a wide range of ‘electrical machines’, and providing our customer chain with the highest calibre equipment and after sales service.
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