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Team Coordinator

2 weeks ago

Louth, United Kingdom LADMS Full time

**JOB DESCRIPTION**
**JOB TITLE**: Team Coordinator
**ACCOUNTABLE TO**:Office/Ops Manager
**REPORTS TO**:General Manager
**HOURS: 37.5** hours per week

**1. Job summary**:
We are looking to appoint an enthusiastic, hardworking and extremely organised Team Coordinator for our busy medical services team who has a wide-ranging skillset and who can adapt and be flexible to complete the tasks that you will be responsible for.

You will be a confident user of the full Microsoft Office suite including Outlook and the use of Excel spreadsheets and Powerpoint. You will receive system and procedures/process training and will be supported by an equally hard working and caring colleagues.

Excellent interpersonal and communication skills are essential combined with an ability to build effective working and stakeholder relationships, be approachable and with a flexible approach to work. If you feel you have the skills and experience for this post, we would love to hear from you.

**Elements of the role**:

- Using initiative, to work as a proactive and professional team member to provide an accurate, confidential, comprehensive, and efficient general and administrative administration service to all staff and stakeholders relevant to the role and in line with company policies and procedures.
- Company Staff Credential Programme: to oversee the company staff credential procedure to ensure that the company is always compliant with staff legislation, meaning that staff are able to work without legal or financial implication
- LADMS Chambers CIC: to maximise on opportunities and to oversee the recruitment of new clinicians through the company recruitment process and to regularly advertise through using initiative, social media, and alternative pathways
- Media & Website management: to creatively manage and update the company website and social media platforms associated with the company, as per the Senior Management Team requirements
- INR Service: to oversee the INR service, ensuring patients within Lincolnshire have a proactive Anticoagulation service
- Data Management: to accurately pull Primary Care (PCN) Hub data return & utilisation data and circulate to the relevant stakeholders such as PCN Managers and the integrated Care Board (ICB)
- Any other tasks relevant and appropriate to the role as instructed by the Senior Management Team

**2. Main duties/key tasks**:
**2.1** Reporting to the Office Manager, to provide an efficient general and administrative service.

**2.2** To be part of the on-call team providing out of hours on-call support for those on duty working within the Enhanced Access Service

**2.3** To be cross functional in understanding colleagues’ roles/tasks and flexible to assist with staff absence cover when required.

**2.4** Completion of Chambers Bookings, weekly, on behalf of and for the Chambers Doctors.

**2.5** To complete Chambers invoicing within a timely manner.

**2.6** Over see the Credentials, ensuring staff and clinician’s documents are up to date.

**2.7** Maintaining the Credentials spreadsheet to an exceptional standard.

**2.8** Being proactive and following up on staff where Credentials are due to expire, with a sense of urgency to ensure that staff members are compliant and able to work

**2.9** To book rooms and complete rotas for the INR service.

**2.10** To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking and forwarding messages when necessary and dealing with appropriate queries.

**2.11** To populate and circulate the data returns and utilisations for Enhanced Access Service, monthly.

**2.12** To assist with the gathering of any other statistics and information when required.

**2.13** To establish and maintain filing and administrative systems so that written or electronic information is easily accessible and secure.

**2.14** To maintain the clinical computer system and any other database systems relevant to the role in an accurate and secure manner.

**2.15 **Any other ad hoc duties as required to do so by the Senior Management team, that are commensurate with the grade and responsibilities of the post.

**2.16 **To be the go-to person regarding social/media platform management and website improvement

**2.17 **To order stock for services, following the processes.

**3. Confidentiality**:
While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the company as a business organisation.

All such information from any source is to be regard