Medicine Counter Assistant

Medicine Counter Assistant

**Job Description**:
**Job Title: Medicine Counter Assistant**

**Department: Pharmacy**

**Location: Cromwell Hospital, 164-178 Cromwell Road, London SW5 0TU**

**Permanent / Contract: Permanent**

**Salary range: £Competitive**

**Role specific benefits: Flexible shift work**

**Full time/part time: Full-Time, 37.50 hours per week**

The pharmacy service is open on Monday to Friday from 8.30am to 8pm and Saturday from 9:00am to 2.30pm. Applicants will contribute to our excellent evening service Monday to Friday 5:30pm - 8:00pm and Saturday 9am to 2:30pm.

As a Medicine Counter Assistant at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients each and every day.

**You'll help us make health happen by (amongst other duties)**:

- You'll act as the service ambassador and provide an exceptional non-judgemental outpatient pharmacy counter service to all patients, staff and health care professionals.
- You'll manage and coordinate the front counter service, identifying customer needs and offering appropriate advice on over-the-counter medicines.
- As a front-line member of the team you will ensure all customers are well received and responded to appropriately. You'll register patients, take payments and provide an accurate cashier function, managing a daily float in line with current policy and procedures, and collect data for audit purposes.

**Key Skills / Qualifications needed for this role**:

- Excellent written and spoken English
- Excellent Customer Service focus
- NVQ Level 2 in Pharmacy Services or equivalent MCA qualification (essential)
- Experience of retail pharmacy or hospital pharmacy. (essential)
- Computer literate.
- Experience in service delivery in area of Pharmacy ( essential)

**Benefits**

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

- Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Support with travel costs via a season ticket loan or cycle2work
- Discounted access to online gym sessions through Gympass
- Various other benefits and online discounts
- Free onsite massages as a recognition for your hard work
- Opportunity to participate in our annual awards ceremony

**Why Bupa?**

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately'

Time Type:
Full time
Job Area:
Clinical Services
Locations:
Cromwell Hospital London