Medicines Counter Assistant

Medicines Counter Assistant

**Job Description**:
**Job Title: Medicine Counter Assistant**

**Department: Pharmacy**

**Location: Cromwell Hospital, Cromwell Road, London SW5 0TU**

**Permanent / Contract: BANK SHIFTS**

**Salary range: £Competitive**

**Full time/part time: BANK SHIFTS**

**About The Cromwell Hospital**

The Cromwell Hospital is a major international private hospital in West London receive both UK and international patients. We are committed to providing the highest quality healthcare outpatient and inpatient service care.

The hospital has 180 beds and 4 suites, 6 theatres, medical and surgical wards, Chemotherapy Day Unit, level 2 and 3 full adult intensive care facilities, paediatrics (in/outpatients), investigative and diagnostic services, physiotherapy, a dedicated day surgery unit, primary care service, and onsite pharmacy.

The pharmacy service is open on Monday to Friday from 8.30am to 8pm and Saturday from 9:00am to 2.30pm. Applicants will contribute to our excellent evening service Monday to Friday 5:30pm - 8:00pm and Saturday 9am to 2:30pm.

**You'll help us make health happen by**:
As a Medicine Counter Assistant at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients each and every day.
- You'll act as the service ambassador and provide an exceptional non-judgemental outpatient pharmacy counter service to all patients, staff and health care professionals.
- You'll manage and coordinate the front counter service, identifying customer needs and offering appropriate advice on over-the-counter medicines.
- As a front-line member of the team you will ensure all customers are well received and responded to appropriately. You'll register patients, take payments and provide an accurate cashier function, managing a daily float in line with current policy and procedures, and collect data for audit purposes.

**Key Skills / Qualifications needed for this role**:

- Excellent written and spoken English
- Excellent Customer Service focus
- NVQ Level 2 in Pharmacy Services or equivalent MCA qualification (essential)
- Experience of retail pharmacy or hospital pharmacy. (essential)
- Computer literate.
- Experience in service delivery in area of Pharmacy ( essential)

**Benefits**

Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. Alongside flexible hours to suit your own circumstances you'll also be able to take advantage of other great benefits:

- An hourly rate that incorporates payment of annual leave.
- Subsidised staff canteen and coffee shop lead by expert caterers.
- Inclusion in the NEST government pension scheme.

**Why Bupa?**

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately.

Time Type:
Full time
Job Area:
Clinical Services
Locations:
Cromwell Hospital London

Paid volunteer time, Private medical insurance, Transport links, Discounted or free food, Additional leave, Free flu jabs, Health & wellbeing programme, Private dental insurance, Company pension, Employee mentoring programme, Referral programme, Financial planning services, Cycle to work scheme, Gym membership